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8.2 / 10 Guest Rating

Crowne Plaza London - Kingston by IHG

Portsmouth Road, Kingston Tower, Surbiton, England, KT6 5QQ, Surbiton, GB

Crowne Plaza London - Kingston by IHG - main view

About the Property

Luxurious Amenities
Enjoy a 24-hour fitness center, complimentary Wi-Fi, and concierge services. Indulge in a meal at the restaurant Three Sixty or opt for 24-hour room service.

Business and Events
Benefit from a 24-hour business center, express check-in, and ample event space including conference rooms. Complimentary wired internet access is available throughout the hotel.

Prime Location
Located in the historical district of Surbiton, this hotel is within a 5-minute drive of Thames River and Hampton Court Palace. Easily accessible from Heathrow Airport and other major airports.

Book your stay at Crowne Plaza London - Kingston, an IHG Hotel for a luxurious and convenient experience.

Facilities & Amenities

Meeting rooms
Boat tours nearby
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Premium Room, 1 Double Bed, River View - Photo 1
Premium Room, 1 Double Bed, River View - Photo 2
Premium Room, 1 Double Bed, River View - Photo 3
Premium Room, 1 Double Bed, River View - Photo 4
Premium Room, 1 Double Bed, River View - Photo 5
Premium Room, 1 Double Bed, River View - Photo 6
1/6

Premium Room, 1 Double Bed, River View

1 Double Bed144-sq-foot soundproofed room with a balcony Internet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletriesPractical - Safe, double sofa bed, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning, daily housekeeping, and heatingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

13 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

1 Double Premium River View

Non-refundable
Room Only
20% OFF$394.9

$315.92

Includes taxes & fees

1 Double Premium River View

Non-refundable
Breakfast Included
20% OFF$432.92

$346.34

Includes taxes & fees

1 Double Premium River View

Non-refundable
Half Board
20% OFF$528.78

$423.02

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
1/4

Standard Room

1 Twin BedSoundproofed roomInternet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, double sofa bed, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning, daily housekeeping, and heatingNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerDesk

Standard Room

Non-refundable
Room Only
20% OFF$322.06

$257.65

Includes taxes & fees

Standard Room

Non-refundable
Breakfast Included
20% OFF$360.1

$288.08

Includes taxes & fees

Standard Room

Non-refundable
Half Board
20% OFF$455.61

$364.49

Includes taxes & fees
Suite, 2 Bedrooms - Photo 1
Suite, 2 Bedrooms - Photo 2
Suite, 2 Bedrooms - Photo 3
Suite, 2 Bedrooms - Photo 4
Suite, 2 Bedrooms - Photo 5
1/5

Suite, 2 Bedrooms

2 Double Beds409 sq feet Internet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletriesPractical - Safe, double sofa bed, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning, daily housekeeping, and heatingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

38 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

Two-Bedroom Suite With Two Double Beds

Non-refundable
Room Only
20% OFF$613.38

$490.7

Includes taxes & fees

Two-Bedroom Suite With Two Double Beds

Non-refundable
Breakfast Included
20% OFF$651.41

$521.13

Includes taxes & fees

Two-Bedroom Suite With Two Double Beds

Non-refundable
Half Board
20% OFF$747.48

$597.98

Includes taxes & fees
Premium Room - Photo 1
Premium Room - Photo 2
Premium Room - Photo 3
1/3

Premium Room

1 Twin BedSoundproofed roomInternet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletriesPractical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning, daily housekeeping, and heatingNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

Premium Room

Non-refundable
Room Only
20% OFF$394.9

$315.92

Includes taxes & fees

Premium Room

Non-refundable
Breakfast Included
20% OFF$432.92

$346.34

Includes taxes & fees

Premium Room

Non-refundable
Half Board
20% OFF$528.78

$423.02

Includes taxes & fees
Premium Room, 2 Twin Beds, River View - Photo 1
Premium Room, 2 Twin Beds, River View - Photo 2
Premium Room, 2 Twin Beds, River View - Photo 3
1/3

Premium Room, 2 Twin Beds, River View

2 Twin BedsOverlooking the riverInternet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, double sofa bed, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning, daily housekeeping, and heatingNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerDesk

2 Single Premium River View

Non-refundable
Room Only
20% OFF$394.9

$315.92

Includes taxes & fees

2 Single Premium River View

Non-refundable
Breakfast Included
20% OFF$432.92

$346.34

Includes taxes & fees

2 Single Premium River View

Non-refundable
Half Board
20% OFF$528.78

$423.02

Includes taxes & fees
Standard Room, 1 Double Bed, Accessible - Photo 1
Standard Room, 1 Double Bed, Accessible - Photo 2
Standard Room, 1 Double Bed, Accessible - Photo 3
1/3

Standard Room, 1 Double Bed, Accessible

1 Double BedSoundproofed roomInternet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, double sofa bed, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning, daily housekeeping, and heatingNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerDesk

1 Double Standard Accessible

Non-refundable
Room Only
20% OFF$323.53

$258.82

Includes taxes & fees

Standard Room With Double Bed-Accessible

Non-refundable
Breakfast Included
20% OFF$360.1

$288.08

Includes taxes & fees

1 Double Standard Accessible

Non-refundable
Half Board
20% OFF$455.61

$364.49

Includes taxes & fees
Premium Room, 1 King Bed, River View - Photo 1
Premium Room, 1 King Bed, River View - Photo 2
Premium Room, 1 King Bed, River View - Photo 3
Premium Room, 1 King Bed, River View - Photo 4
Premium Room, 1 King Bed, River View - Photo 5
Premium Room, 1 King Bed, River View - Photo 6
Premium Room, 1 King Bed, River View - Photo 7
Premium Room, 1 King Bed, River View - Photo 8
1/8

Premium Room, 1 King Bed, River View

1 King Bed144-sq-foot soundproofed room with a balcony Internet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletriesPractical - Safe, double sofa bed, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning, daily housekeeping, and heatingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

13 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

Premium King Room With River View

Non-refundable
Room Only
20% OFF$394.9

$315.92

Includes taxes & fees

Premium King Room With River View

Non-refundable
Breakfast Included
20% OFF$432.92

$346.34

Includes taxes & fees

1 King Premium River View

Non-refundable
Half Board
20% OFF$528.78

$423.02

Includes taxes & fees

Guest Reviews

8.2
Excellent126 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean rooms.

Categories

Cleanliness7.5
Service9.0
Location8.5
Room Quality8.0
Amenities8.0
Value for Money8.5
Food and Beverage8.0
Overall Experience8.0

Select topics to read reviews

C
Cengiz
Verified booking
Standard Room
Stayed in Jun 13, 2025

"Exceptional"

10.0

Clean hotel and business hotel

Helpful?
C
Chris
Verified booking
Standard Room
Stayed in Jun 9, 2025

"Good"

6.0

Convenient

Helpful?
D
Diana
Verified booking
Standard Room
Stayed in Jun 8, 2025

"Exceptional"

10.0

John on reception was exemplary, so helpful, professional and greeted us with a huge warm smile. He is a credit to the company. Our room was spotless. The bed was fabulous- did not want to get up as soooo comfortable. Great, powerful shower. Quiet surroundings.

Helpful?
L
Lawrence
Verified booking
friends
Standard Room
Stayed in May 31, 2025

"Exceptional"

10.0

We had a room with a balcony and river view which was very nice. Good breakfast. Parking a little walk away from hotel lobby. Rooms clean, comfy beds.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in May 12, 2025

"No frills, no silver linings"

6.0

The hotel was fine, but nothing spectacular. I was given a room on a low floor next to the garbage and a busy street, so was woken up when the trash was collected early in the morning or a loud car drove by. One day, housekeeping cleaned my room but left no towels. When I inquired, I got a shrug and a, “we ran out.” Air drying, I guess. Bed was comfortable, room well appointed otherwise.

Helpful?
M
Mario
Verified booking
Standard Room
Stayed in May 12, 2025

"Good"

6.0

Great location and affordable accommodation, Nice river views. Staff are friendly and accommodating.

Helpful?
C
Cherie
Verified booking
family
Standard Room
Stayed in Mar 24, 2025

"Exceptional"

10.0

Staff were fantastic - icing on the cake!

Helpful?
J
Jon
Verified booking
Standard Room
Stayed in Mar 9, 2025

"Good"

6.0

Parking is too far from the building. Breakfast on Sundays 730-930 is excessively early!!

Helpful?
G
Gillian
Verified booking
Standard Room
Stayed in Jan 31, 2025

"Gem of a hotel in Kingston"

10.0

Very friendly and helpful staff and a very comfortable room. Excellent value.

Helpful?
S
Sara
Verified booking
partner
Standard Room
Stayed in Sep 6, 2021

"Exceptional"

10.0

Very modern, great to have air con and parking. Also a great location for walking into Kingston along the river, or to Hampton Court Palace. Surbiton also a great place to go for a drink and something to eat. Hearty breakfast with everything you could want, and bar offered cocktails.

Helpful?
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