Gouves Water Park Holiday Resort

Perfect feeling, great job. Best time with my husband for our 10 anniversary. Thank you Emma and Albora

Maria is very friendly and very welcoming she was teaching my son some Greek words and my son loved visiting her daily we will miss her

Albora was amazing. very relaxing! Was exactly what I needed, very friendly. My face was glowy and hydrated.

Kallia is the best bar lady ever she should be paid more!! X lovely hotel, lovely people would definitely come back!

Amazing and wonderful place to stay with a lot of fun places to visit with things to do ALWAYS!! Highly recommend the Zeus Bar on site always a welcoming and enjoyable night thanks to Kallia the bar lady, such an amazing and lovely person!! Always goes above and beyond to make your night the best fun night. If anyone gets the chance you MUST TRY the Tikki Margarita and Singapore Sling cocktail; absolutely unreal the BEST cocktails I’ve ever tried. Thank you so much!!

Everything good 🤌 kids massages Emma and Albora 🤌💪

Very good experience had a massage with Albora it was well worth it felt really relaxed thanks

Went on my holiday to Crete with my wife, 7 year old daughter and my mother-in-law. It was a great week. We had a partition room for the 4 of us, which was lovely, clean and modern, and as the name suggests, is one big room that can be separated into 2. We also opted for a room that had it's own designated sun loungers, small seating area and quiet pool, which is where we spent most of our time. It was within a 20 seconds walk to the 'Poseidon bar' where a very friendly staff member called Maria, served us drinks and chatted away. All the staff were great. Really friendly, and always happy to interact with our daughter, high fives etc. Our daughter loved the mini water park area, (from images available it's the one with the giant sun wearing shades) But sadly she missed out on the separate flumes area as she was just under the 120cm minimum height requirement. Only negative from our stay is there was sometimes an eggy smell, sulphur smell maybe. Possibly from the drains. It wasn't unbearable, and we could only smell it now and again in certain areas of the complex. Overall the hotel, and facilities are brilliant, clean, and tidy. Evening entertainment was good too. And all the staff are brilliant.

Albora was fabulous as the rest of the staff. They are all an asset to aegeo spas company. They are helpful, friendly and very kind

There is no way this is a 5 star resort yet they charge €15 per night tourist tax which is the rate for 5 star. The staff are all amazing but we paid for a family suite and were given a room with a king size and 2 singles no sofa or seating area so just basically a family room. The balcony only had 2 chairs for a room that holds 4 people. The food is so repetitive however is nice but you get fed up of eating the same thing for 10 days. The burgers, pizza and gyros are lovely from the snack bar but again something different would be nice as it gets boring after a few days. Fridge didn't get restocked every other day which its meant too but even when it was stocked its very little compared to other places we have stayed. The indoor pool toilets were disgusting the lights didn't work and they were covered in faeces and were closed later that day and never reopened throughout the 10 days we were there so had to use the ones near the snackbar which had cockroaches in or the ones in the main bar which did not lock. There is nowhere to store your toiletries in the shower so have to leave them on the floor which is rather annoying. The hairdryer didn't work in our room and the air con was useless. We also had n incident where a large bug potentially a cockroach fell on our daughters head through the night from the ledge above the beds. The cleaners left the room absolutely swimming in water with no wet floor signs so we slipped upon returning to our room. It also claims to offer a free luggage storage room however they charge €2 for the lockers despite no mention of this in the paperwork so keep some change if you have a later flight. The cocktail menu included in the alleged all inclusive plus package is very small and the cocktails taste awful for example they do not use fresh orange juice for a tequila sunrise so it tasted vile as it was cordial. They also charge for branded drinks which are usually included in all inclusive plus. There also isn't much for the kids to do on an evening they do a mini disco but that is all whereas other resorts have reptile visits and birds of prey etc. We definitely would not return to this resort even if it was all we could afford I'm afraid as it was a really poor experience.