Candlewood Suites Texarkana by IHG

Great amenities

Requested a ground floor room with the front desk staff prior to arrival, did not happen.

Front desk staff & no breakfast or breakfast voucher for nearby restaurants

The shower chair my husband is in a wheelchair and that was nice to have one most places don't

Overall, it was a good stay.

Decent enough locale. Would have been good for an extended stay. The elevator was very sketchy though, and the stairs felt like they were gonna eat me.

I’m surprised that IHG doesn’t keep up on maintenance of the property. When you enter the sliding door doesn’t seem to open all the way. Behind the reservation desk you see the molding on the bottom of the wall taped up with duck tape. In the elevator, the peel and stick tile is covered with more duck tape. Carpets in hallway visibly stained and all doors visibly need to be cleaned and painted black markings all over. My deadbolt lock did not engage the strike plate and ice maker did not work. The door frame to bathroom stained with red/orange and needs cleaned. I won’t stay again. The employees not dressed professionally.

The room itself was very nice, comfortable, and clean. There were numerous areas to walk my dog. Loved the free coffee bar along with a lot of “oops I forgot” products for purchase. Staff was excellent!

I was sad to see my dogs bowl covered with ants upon waking up. Yikes! While there were numerous areas to walk my dog, it was also covered with cigarette butts. Maybe a few receptacles would help. Also, if you are driving a large truck/trailer the available parking is almost nonexistent.

The location was convenient with plenty of area for walking the dogs. Had a kitchenette and the room was large and well laid out. Parking was ok.

There were pubic hairs in the bed. When we notified the front desk, they gave us clean sheets to remake the beds ourselves. They told us they didn't have any new room to move us to.

Wonderful staff