The Glen Apartments

Location and cleanliness

Lights in the kitchen and living rooms need to be replaced.

Part of a large complex, over 150 meters walking distance from the main gate. Host was unable to provide gate remote due to complex rules on guests who don't have cars but rely on ride-hailing for transport. The walking was very inconveniencing.

Excellent apartment. Well equipped, spotlessly clean and very comfortable. Would highly recommend. Only downside was the steps up to the apartment for my partner with dodgy knees!

There were several issues with the apartment, including a frig that wouldn't close and so kept beeping, AC that didn't work and the bathtub without a stopper. I waited several days for items to be fixed, was told they had been when they had not, and I finally asked to be moved to another apartment. I left a week early from my entire trip to So Africa due to not being able to sleep and not being offered any other options until the morning we were leaving, after we had already purchased a return flight. I would like a refund for that week, but I got no response to that request, not surprising.

Staff were friendly it was a peaceful location

Bed was uncomfortable fridge would not close properly

It was spacious, clean, had wonderful staff and breathtaking views

Checking-in from a different property, the squeaking sound made by the upstairs doors during windy nights and some of the minor maintenance issues such as basins that won’t open and the fridge unit that’s falling apart, one of the bedrooms curtains had stains and the aluminium doors were not clean

Location

The bed was noisy Fridge was not closing There were cockroaches