Mercure Thame Lambert Hotel

The room smelt stale as did the bed sheets, pillows etc. Myself and my wife had bites on our bodies which must have come from the bed. The bathroom was poor witha loose toliet seat and was overall grubby and not very good at all.

Nice hotel but expensive for food. Nearly forty quid for sirloin steak, don't think so....

Good Hotel Good service Good rooms

Room 6 , Bathroom; It has a non-working, hanging out of the wall, towel rail that we didn't dare touch in case it fell out completely, the room was REALLY cold - but it had a freestanding, plug in radiator placed in there ! there is, of course, no socket within the bathroom the nearest was the other side of the bedroom, so a totally pointless exercise. The pale, non blackout blind in there allowed the spotlights to flood in (it also probably gives no privacy when using the loo which is right in front of the window) having to close the door re the floodlights meant it stayed very cold . Loo roll holders fixings loose, magnifying mirror unadjustable . Large area of old repair by the door undecorated. Bedroom: Used water glass complete with tablet sediment bottom & up side left as "clean", tray dirty with soiled coasters. New carpet - however the door now has a 2 finger+ gap all the way under it, "rising butt hinges" anyone ?? this gap allowed all the corridor noise & the regular loud slamming of a staff door to disturb us till 11.30pm ish as well as the draught. Very large water stain on ceiling, traffic noise not much reduced by (I had to check it was in fact double ) the glazing - an improvement of both windows wouldn't go amiss. Housekeeping admitted most of the above has been mentioned before with them "passing to management " the feedback /complaints - so why did we still get 2nd rate accommodation for our £163 - a good breakfast/ friendly staff only plus points.

Bit of an odd creaky place. Room is very dated and bathroom was freezing. Quite pricey for what you got.

Stayed one night. Chose this hotel for its convenient location, between Oxford and Windsor. Reasonably priced so didn’t expect luxury. Basic rooms and acceptable food options. Rooms could have had heating on prior to our arrival, but warmed up quickly once adjusted.

Great hotel Good rooms Good service Friendly atmosphere

Ok hotel but staff were not interested and seemed to spend more time outside smoking than helping guests. Breakfast looked good but wasn't great felt like it had been under the heat lamps far too long. Glad it was only an overnight stay and I wasnt there for a longer period.

Lovely hotel service great food was excellent hotel staff very friendly

Three stars, mediocre at best The cleaning in the shower room is a quick wipe. Having a shower the water is not draining, so flip the filter and it's manky, full of hairs and not been touched in a good while. From the Mercure brand one expects better especially as your paying average 170 per night with breakfast. Will I go back, no you can shove this place