SureStay Hotel by Best Western Jacksonville South

Ok breakfast, the eggs were weird but the waffle maker was a plus, fruit was good, coffee could be better.

That some jackass was smoking in their room and it was filtering into mine.

Great price, very nice remodeled hotel, would stay again. Better than 2 star!

Very clean rooms.. actually really comfortable beds as well.. for the price you can't beat it

The breakfast service was good the beds were comfortable working microwave and nice TV refrigerator the bathroom was cleanish.

The first room we got the AC wasn't working there was no remote for the TV and when we got to the second room it was a little better but the shower curtain were tore up a little bit and that was kind of smudge dark marks inside the toilet.

Easy to find, price was okay when booking but a bit to high. If just passing through for a night it should work.

1 room of the 2 booked smelled alot like Marijuana. Area at night not sure I would want my kids walking around in. This is a Motel not a Hotel, breakfast was included but it was not worth eating. Hot water for tea was barely warm.

Breakfast was good. Staff was friendly. Overall, it was a very comfortable stay.

Waffle batter was too runny so couldn’t make decent waffles.

I stay here every other week and the staff have always been nice in the past and at checkout today he was very apologetic and friendly.

When I arrived he ran my card twice. He put me in room 217 where the heater did not work. I went back up to the front to make him aware that the heater did not work. He said well I can get you a portable heater, the heat works in the room but not right now. I said do you have another room he said no I have a portable heater. I asked for a refund to leave the property he then said he had another room. He told me to when. I got to that room make sure everything work before I touch anything I said ok. I just went to the room checked the heater to see if it work and did not bother anything else. I had already made up my mind to to complain about anything else because of the way he talked to me. He put me in room 208. In that room there is mold on the bathroom ceiling, when it rains hard the water drips from the ceiling., the drawers for the stand by tv were stuck wouldn't go in and the light in the lamp was blowed. The microwave did not work. I went downstairs where the serve breakfast to use the microwave tried to heat up my food like four times that microwave gets warm but didn't warm the food.