Hyatt Vacation Club at Northstar Lodge, Lake Tahoe

Only negative was The Village being a bit dead (off season)

The room was clean, but the bed was horribly uncomfortable. I might as well have been sleeping on a wood plank. In addition, the hot water lasted a while 2 minutes in the shower. When I asked the front desk in the morning at check out, they said “oh yeah, this building is like that”. I don’t see how that’s allowed? When we got there, there was no one at the desk and we had to wait about 5 mins until someone showed up, who was new and couldn’t access all of the correct systems to check us in.

Terri at the front desk is terrific!

For early check out they have only 4 rooms per day they can allocate. Talk to AM staff at desk sooner. They didn’t provide this information to us at check in.

Hyatt was beautiful, staff were wonderful. Rooms were huge and clean.

A wonderful property, we had a 2-bedroom property which was huge and had everything we needed. A good place to stay to hike and explore down on Lake Tahoe. Only negative was reception staff, they appeared to have no local knowledge when asked a couple of questions!

Property is awesome. Rooms excellent. Great location. Check in person was rude.

Great customer service

The room was amazing, very spacious and everything was in perfect condition. The property has so many shopping options around. We loved everything from our stay! We will be back

This place was fantastic. The beds were surprisingly comfortable and the lacation was great, about half way between Truckee and Kings Beach. Lake Donnor is also about 25 mins away and less crowded than Lake Tahoe.