Shangri-La Boracay

Check-in & Out

Property Notes

Please note that transfers are included in the room rate for guests arriving at Caticlan Airport. Guests are kindly requested to inform the property in advance of their flight details and expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. The name on the credit card used for the booking should correspond to the guest staying at the property. The credit card used to make the booking must be presented upon check-in. The hotel may pre-authorise your card before arrival, but actual payment will be made at the hotel. Accommodations have a maximum capacity of 2 adults and 2 children aged 11 years old or below. When accompanied by a dine-in adult, up to 2 children of the registered in-house hotel guests aged 6 and below can enjoy buffet meals at Vintana Asian Cafe at no additional charge. Additional children aged 6 and below, and all children aged 7–11 years, will receive a 50% discount on the adult buffet price. Applicable for all Shangri-La Circle Members. Buffet is subject to availability. A surcharge of PHP 1000 inclusive of taxes per room per way will be applied for all arrival and departure speedboat journeys from 19:00 to 07:00. In accordance with General Ordinance No. 2022-021, Section 29.3 of Aklan Province, a terminal fee of PHP 300 shall be charged to each guest arriving in and departing from Boracay Island. In addition, an environmental fee of PHP 150 per person for local travellers and PHP 300 per person for foreign travellers will be collected as mandated by the local government of Boracay. Kindly note that an additional PHP 85 convenience fee per person will be included in the total amount payable through the Boracay iPass platform, in accordance with Executive Order No. 45, Series of 2025, implementing a cashless payment system for environmental fees, terminal fees, and other related charges at Caticlan/Tabon Jetty Port, and aligned with Republic Act No. 11032. Residents of Aklan province with proof of residence, non-residents of Aklan with proof of Aklanon lineage, holders of a valid terminal pass, and children aged 5 years old and below are exempt from paying the fees. These charges will be collected upon check-out. A deposit may be required at the property.