Decameron Los Cocos Guayabitos, Ramada All-Inclusive Resort

La atención es muy buena el tiempo de respuesta cuando solícitas algo es muy rápido

Pues es muy difícil encontrar disponibilidad en algunos meses

Just don't stay here and especially DO NOT STAY HERE IF YOU ARE TRAVELING ALONE! Within an hour of checking in I actually returned to the check in desk to ask if this was a locals only hotel and confirm if tourists were welcome or not. This resort is heavily dominated by Mexican locals who go there for vacation but the issue really arose by the fact that the hotel, pools, beach and restaurant are open to people in the small town surrounding the hotel. I was pushed multiple times just while walking down the path, someone grabbed my personal belonging that I had in the chair beside me and threw them on the table without saying a word so that they could take the chair (in an already mostly vacant restaurant). Had I known I would be such an outsider and so heavily discriminated against I would not have stayed here. Even the staff were rude, dismissive and often pretended to not understand me, I was hard pressed to find a staff member willing to even speak with me. Everytime I spoke it felt like it added ten years to a staff members life. There was a serious lack of management, after midnight when the banging on my room wall connecting to the bar became so extensive I couldn't sleep they had to call in a manager from a different hotel because they had no one there to help me switch rooms. I was told by some fellow Canadians that I would be unsafe on the beach and even walking in the lower part of the hotel by myself. The hotel was incredibly small and there were multiple areas closed off, only 2 bars and two restaurants open which heavily differed from the website. The outside wall of the hotel connected to an alley filled with people living in tents and in their vehicles, that area was smothered in barbed wire and only about a 70 second walk from my room. There was a rather large portion of the hotel that was closed off, originally when I saw it it wasn't blocked off but had been the next day when I went back to take pictures. The area had many rooms all without doors, a pool that was heavily grown over and a foul color, debris from what looked like construction everywhere but there was no other evidence of continuing construction. It looked like something out of a movie scene, abandoned, washed out and just a hazard. The hotel is outdated which I expected and was fine with but I was not expecting the reality of the conditions. I mentioned I was often pushed or body checked by the locals while walking down the path... the path had MASSIVE holes both on it and beside it which created a significant hazard. I had to leave the hotel early as my safety situation escalated, I moved to the other nearby Decameron hotel and I was not the only one. Upon my arrival at the Decameron los cocos there was a family on a honey moon who had booked 2 rooms for them and their children. They found out when they got there that the hotel had condensed them to one room with many extra cots and when this family tried to rebuttal the hotel informed them that there were no extra rooms available. As I was making my exit a family approached me asking if I was leaving/where I was going to. They had arrived 20 minutes earlier and knew immediately they needed to leave, I later saw them at the hotel we moved to and they made me feel better about the fact that we were all mislead by the reviews online about the Decameron los cocos. I also met one other couple at the new hotel who had moved and realized by the way that the hotel staff treated me upon my arrival and by the script like monologue that was giving to me when I arrived telling me all the many ways this hotel was different from the latter, this is a common occurrence. Don't waste your time trying to stay here, it's not worth the experience and the price is incredibly close to the the Decameron in Bucerias which is massive and beautiful and full of friendly people and close to the Puerto Vallarta airport.

el servicio. Todo el personal de todas las áreas son súper amables y prestos para servir y orientar

el baño de la habitación todo el tiempo olía a cañería. Por lo tanto toda la habitación tenía ese olor permanente. La playa es supremamente concurrida por el público en general, se les permite los parlantes de altísimo volumen y potencia. La playa se satura en muy poco tiempo. No lo recomiendo para nada si la idea es entrar en calma y contacto con el océano. Adicional, las personas fuman muchísimo, incluso dentro de las habitaciones.

El mar jajaja

El mar

El hotel está muy descuidado al igual sus habitaciones

El servicio de comedor, snacks y la playa. El personal es realmente muy amable. Nos permitieron ingresar y hacer uso de las instalaciones a partir de las 10:30 a.m. antes de la entrega de la habitación.

No se puede dormir en las habitaciones mas contiguas al bar, demasiado ruido. Si vas a descansar no se recomiendan esas habitaciones. No hay estacionamiento cerca del hotel, tienes que dejar tu vehículo en la calle o a varias cuadras de distancia. Las instalaciones son viejas.

Excelente

La comida pudo estar más diversificada y caliente

Esta cómodo y los meseros y la gente del bar iguana muy amable

Creo que ya es un poco viejo deberían modernizarse