Decameron Los Cocos Guayabitos, Ramada All-Inclusive Resort

The bar tenders

Honestly almost nothing, for the price paid, I would get a better place in Puerto Vallarta. Plus there was a big cockroach on the top of the wall near the ceiling and when I reported they didn’t even apologize instead they almost accused me of bringing them with me and offered me fumigate all my stuff to get rid of the problem, for all the money spent here not worth it.

This an old hotel that needs to be remodeled. Furniture is old.Mirrors have black spots & need to be replaced. Food was good as well as service. The night entertainment show was great!

Staff area

Not much food was good our ability to connect with resort phone out in room unable to book meals at in house optional restaurants stock house and fish

Nice three star. Friendly guests snd staff. Food was ok. Great beach. Very walkable area with lots of great food and entertainment outside the resort. A la carts were hard to book.

We have been going to Cocos about 8 to 10 Years. The best staff in Mexico. Most of them we know. The sea and storms in summer months has been hard on the beach. The increase in cost since covid is understandable. And still good value as an all inclusive. The mix staying there is half local families with children. Half expats like us and tourists from Canada. A handful of Americans and europeans. It is the mix we love.

All staff, without exception, were wonderful - from housekeeping staff to the omelette cook. I liked that the property provided a quiet, adult only pool area. Our room was large and quite comfortable. The shower was hot. The sit down dinner in Canoa was excellent.

Not great value for money. Because of my Booking Level 3, I requested an upgrade but they did not appear to know what I was talking about. The price quoted on Booking.com was originally in Canadian dollars. This price was converted to USD and again to Mexican pesos. Each time we lost money due to poor bank rates. Had I known, I would have booked using Spanish and paid with a Mexican debit card. Our winters are spent in Mexico and we only travel with pesos. When I asked at the front desk to give me change for a $500 Peso note for tips, I was told they could not do it and that they would only change Canadian or USD. However, when I paid for a birthday cake for my husband at the front desk in pesos, they managed to give me change in pesos contradicting what I was told earlier. Room furnishings in Block 4 (adult only) were old. I would not use the Rústico dressers. The sofa was worn and covered to make somewhat presentable. The room, 4312, had resident pigeons nesting in the AC unit making a horrible mess daily and, therefore, the deck was unusable. The cleaning lady did a great job cleaning it every day but one could not sit on the balcony because of the daily bird droppings. The food was adequate in the buffet. The drinks were typical watered down all-inclusive unknown brand. The wine was barely drinkable.

Authentic and on the beach

Beds were not so comfortable

We were greeted by friendly staff. Most people there speak Spanish but there was a front desk clerk who spoke English and helped us with all our needs. Our room was beautiful and had a lovely balcony facing the ocean in building number one. W We asked for a king room and had two double beds, no problem for us. We met up with family and enjoyed the buffet meals, snack bar, adult pool bar and bar #1. The service was excellent in restaurant we ate at, on the floor and behind the counters. A very friendly and congenial atmosphere. My son and I enjoyed the free kayaking experience. Sailing with a skipper on a catamaran was offered to us, as well. The adult pool area was lovely for hanging out in the sun or shade and a cool down in the water. Chaises we’re comfortable and towels were provided with exchange for a card. A wonderful time for all of us. Thank you staff for your endless attention.