Holiday Inn Express Hotel & Suites Norfolk Airport by IHG

Price and location

For an unexpected layover of a diverted flight, the hotel was a positive surprise. The staff was friendly, the room quiet, very large and clean, the beds very comfortable. They even let me leave the suitcases in the storage room while we only took our hand luggage to the room. The breakfast was an added benefit as well.

Loved it all, the staff is the most kind souls! They were so friendly and loved speaking to them at breakfast time:) can not remember her name that was taking care of breakfast but she is phenomenal and you will lose a gem if you lose her as an employee. The front desk staff, the man that covers night shift, he is great! So kind and helpful to us all, came up at 3 am to a complaint on the floor of someone fighting and he took care of it! Such wonderful staff! Hotel is was so comfortable and clean and a short drive to the port! Will stay again 😀 let me add the rooms are very large and spacious also and I was glad to have a personal door to our bedroom and the kids their own space as well!

Loved everything, no complaints.

Clean and comfortable room. Easy breakfast in the morning. Indoor pool was in good condition.

Front desk clerk was outstanding very helpful and exceptionally courteous.

Nothing

Just fantastic! The staff, the facility, location was fantastic.

I can't say anything bad. I liked everything.

I like location of the hotel.

That a/c unit was not working great and the shower was constantly running hot. Breakfast wasn’t the best.