Holiday Inn Express Hotel & Suites Norfolk Airport by IHG

I would like to give a personal thank you And shout out to the general manager, Jamel. Addy and the whole staff. Top notch!

The room was spacious

Not enough Parking and the water was cold in the shower

Nice

Needs more Handicap parking

Rooms are large and very comfortable. The staff are great.

The accessible room bathroom needs a grab rail in the toilet area.

The hotel did everything I was looking for. Check in was easy and fast with a competent gentleman at the front desk. The room was actually 2 rooms, with both a bedroom and a separate sitting/ work area in the front , both with large screen TVs and the latter with a couch and good sized chair as well as a desk. The bathroom was clean with a large shower. Most importantly,the HVAC worked well and was very quiet-no loud machinery sounds each time it turned on . The hotel was relatively full but our hallway was quiet. Even though we were close to the elevator we did not hear it in our room. Convenient to many restaurants, both national chain and local independents. Only drawback- no shuttle service provided to the airport (an 8 minute drive) Would definitely stay there again if in area.