American Inn And Suites Childress

Customer service

Clean, basic, adequate, economical, convenient

Very clean, older hotel with a large room and comfortable bed. The guy that greeted us was super friendly. Decent restaurant and bar in the parking lot to wind down the evening… cheap beer on tap and a pool table. There are few amenities, and no coffee machine, but a very nice gas station is next door with good coffee. The walls are pretty thin and could hear the people next room over very easily, but luckily they were not night owls. Overall, very good value.

The check in was friendly and the room was clean. The beds were comfortable. It was a great value. The only thing I wish were different is that the room was very cold on arrival as the window unit was entirely off despite the freezing weather.

Room, even tho on busy hiway was quiet. Bed comfy. Temp well controllable. No hair dryer or coffee pot. Manager/owner very amenable and anxious to please.Would definitely stay here again. Excellent accommodations for the price. A real value in these times of gouging.

Staff were friendly and helpful

This motel was an excellent bargain! It was convenient, comfortable and clean. We will use it again when we are in the area. The heater was noisy, but tolerable. Thanks

Clean and comfortable room for the money.

Second time staying here and I can see improvements. The owners are super friendly and nice. The hotel rooms are older and a little bit of a throw back but clean and I wasn’t afraid to stay there. Parked my truck in the parking lot and had no issues. They are pet friendly. The room is quiet so can’t hear outside

Friendly reception at front desk check-in. Told that morning coffee would be available in office. Parking next to room. Cozy accommodations. Comfortable bed. Fuel station nearby. Easy access to main thoroughfare. Quiet room. Cabin-like feel. Downside. No outlet near bed. Outlet strip on floor next to bed, and under fixed desk-table. No plate in microwave. Difficult to heat food. Heat/Air unit very noisy when on. Could hear "neighbors" through walls. VERY small tub with LOW shower head. Minimal water pressure in sink and tub. No tub plug. Warm-ish water only during shower. Water did not drain during shower, and rose to over 4" with hair and debris rising from drain - over my ankles. Shower curtain too small and did not stop water from escaping and COVERING the floor. Used all the towels available for mop-up. Mold on ceiling above tub. Disappointing. Slept well enough. Packed up and ready to leave by 8:00 am and found no office access, coffee or attendant. Most likely will not stay here again.