Pomeroy Inn and Suites Chetwynd

Location

Location and staff

Convenient location, good breakfast options and the rooms are very spacious

The staff was wonderful at the front desk and in the dining room, we didn't interact with any others so I wont rate them. The main hotel was quite clean and considering there was at least one other wedding group in the hotel, it still seemed quiet. Our room could have used a better eye to detail for cleaning. At first glance it looked great but when I looked behind the bedside table to plug in my charger I found 2 empty cans and a used kleenex. The water pressure in the shower was great :)

Very friendly staff. Clean. Great location, and the breakfast was a bonus

This was a contradictory experience. For the price, the room was poorly furnished and dirty. We stayed in a suite with kitchenette, and there was only 1 fork, 2 spoons, and 1 knife. Room cleaning was only available by request, but though we booked for 3 nights, there was only 1 dishwasher pod and 1 coffee. There was a sign in the room indicating we should text for assistance, which we tried as we needed soap, toilet paper, forks, blankets and pillows (for the pullout), but we did not receive a response or the items. We had to search out a staff member, which took a few tries as the front desk was not always staffed. On the other hand, the fitness room was spotless, and surprisingly well-equipped, with a good selection of equipment in good repair. The waterslide in the pool was unexpectedly fun. And the breakfast was varied, generous, and tasty, with fresh cracked eggs and baked goods made on site.