Port Douglas Retreat

The retreat was well situated for the centre of town, the beach & marina. The staff were really helpful & friendly. The pool was lovely & the greenery made it feel wonderfully tropical. It was a great base for day trips. We had a lovely time. Thank you.

The room was clean but a bit cramped. We used the kitchen daily though there was virtually no counter space to do prep work. The kitchen had adequate pots, pans, etc. I loved the pool - it had a great lay out with many surrounding trees to shade the hot sun. The location was perfect. It was close to the CBD, the grocery store, and the wharf. The shade car park was excellent and clean.

The resort was older and could have done with a bit more attention to detail in cleaning the common areas. When we first used the shower, there was a nasty odour coming from the floor drain. It was likely due to not being used in a while since we stayed there in low season. I do think the drain was not vented properly. The room was a bit tight for space. There could have been a few wall hooks put up for hanging clothes. I appreciate small touches like a phone USB plug in beside the bed. We all have phones that need charging and a plug in is an inexpensive but convenient touch.

Receptionist was excellent and briefly gave us a map and pointed out places we might want during our stay.

Confortable, personnel très gentil et efficace. Très bonnne situation.

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The pool and pool area was great and the location was fantastic

Pool was like a little oasis. Lovely tropical planting and lots of birds, despite having a good town location. Well designed. We had a ground floor apartment which was great.

Didn't have an oven or air fryer, but no big deal hobs worked well.

Great location. Friendly, helpful staff. Facilities value for money.

The air conditioning was very loud. Probably due for an upgrade.