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8 / 10 Guest Rating

Grand Riviera Princess - All Inclusive

Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Grand Riviera Princess - All Inclusive - main view

About the Property

Luxurious Spa and Recreation Amenities

Indulge in massages and facials at the onsite spa, unwind at one of the 12 outdoor pools, or enjoy the night at the hotel's nightclub and water park.

All-Inclusive Dining and Social Experience

Savor international cuisine at one of the nine restaurants, then mingle at the complimentary reception or visit the multitude of bars and lounges for a refreshing drink.

Convenience and Comfort

With amenities like dry cleaning services, a 24-hour front desk, and spacious guestrooms featuring private balconies and complimentary Wi-Fi, your stay at Grand Riviera Princess - All Inclusive will be both convenient and comfortable.

Book now to experience the ultimate luxury by the beach in Playa del Carmen!

Facilities & Amenities

Free breakfast
Full-service spa
Fitness facilities
Health club
Nightclub
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 8:00 AM to 8:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Check Room Availability

1 night · 2 adults

Available Rooms

Family Room - Photo 1
Family Room - Photo 2
Family Room - Photo 3
Family Room - Photo 4
Family Room - Photo 5
Family Room - Photo 6
Family Room - Photo 7
Family Room - Photo 8
1/8

Family Room

635-sq-foot room, furnished balcony with garden views Layout - Bedroom Relax - Indoor private hot tubInternet - Free WiFi Entertainment - 26-inch flat-screen TV, cable channels, and iPod dockFood & Drink - Coffee/tea maker, free minibar items, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, jetted bathtub and separate showerPractical - Access to in-room child care, safe, and iron/ironing board; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

59 m2
Sleeps 5
Amenities
Coffee/tea makerSafety deposit boxTelephoneHair dryerBathrobeDesk

DELUXE JUNIOR SUITE

Non-refundable
All Inclusive
20% OFF$291.96

$233.57

Includes taxes & fees

Guest Reviews

8
Excellent612 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great beach area.

Categories

Cleanliness5.9
Service8.9
Location9.4
Room Quality6.8
Amenities9.4
Value for Money6.8
Food and Beverage7.9
Overall Experience8.9

Select topics to read reviews

A
Ama
Verified booking
family
Standard Room
Stayed in Sep 8, 2025

"Good"

4.0

Do not recommend this resort.

Helpful?
K
Keyli
Verified booking
family
Standard Room
Stayed in Sep 8, 2025

"Exceptional"

10.0

Amazing Staff

Helpful?
M
Malea
Verified booking
partner
Standard Room
Stayed in Sep 8, 2025

"Good"

4.0

Boring. Elder crowd or family resort. The food is awful. Only certain people can get certain things. Definitely wouldn't go back. Call the front desk they never answer and when they did they just transferred you and than no one would answer.

Helpful?
J
juan
Verified booking
family
Standard Room
Stayed in Sep 7, 2025

"Excellent"

8.0

Hi,everything was great except the clerk who charged me an extra fee when I checked in 8 hrs later upon arrival. The room wasn’t ready. They were supposed to call me when it was ready, and I never heard back from them.

Helpful?
J
Jabarie
Verified booking
partner
Standard Room
Stayed in Sep 7, 2025

"Good"

6.0

Had to switch rooms in the middle of the night because the ac was broken. The second room wasn’t any better but didn’t feel like going through the hassle of moving again. A la cart restaurants were pretty good but the buffet options were ok. Some construction going on and the gym and a few other spots seems to have been moved with any clear signage. The pools were really nice along with friendly staff. The drinks were not very good which resulted in me going out to buy my own alcohol for my stay. Overall it wasn’t horrible for a weekend stay but I wouldn’t go back unless it was an amazing deal.

Helpful?
I
Islam
Verified booking
Standard Room
Stayed in Sep 6, 2025

"Exceptional"

10.0

I like the stuff pool was very clean and servise Fabolous I’m planning to come again and this place I love it

Helpful?
H
Hubert
Verified booking
partner
Standard Room
Stayed in Sep 5, 2025

"Exceptional"

10.0

Great will be back

Helpful?
H
Hubert
Verified booking
partner
Standard Room
Stayed in Sep 5, 2025

"Exceptional"

10.0

Great

Helpful?
G
Gemma
Verified booking
friends
Standard Room
Stayed in Sep 4, 2025

"Exceptional"

10.0

I loved the swim up room, i basically had my own private pool. The staff were friendly and attentive, nice wild life and delicious food ans drinks, highly recommend this hotel. Ill be back!

Helpful?
R
ricki
Verified booking
family_with_children
Standard Room
Stayed in Sep 3, 2025

"Good"

6.0

We were not told of the seaweed issue, the Ocean was inundated with it. there was zero access to the ocean water. The pools were run down. The amenities were very dated.

Helpful?
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9
10