Cicero Grand - Syracuse North

It was dirty. It said a heated pool. The pool was not heated. You couldn’t even walk around the hotel room without your shoes on because literally your feet would turn black. It was gross inside the room.

location was not visible from the main streets

Easy access to the highway. Close to a restaurant and clean. We travel with a pet so being able to have a clean place to stay is key.

Only one elevator

Graduation at Syracuse .. hotel tripleid nightly rate

AC rattled for 3 days. Nightlamp didn't work so could not charge phone

Big room , clean space

Pool was down for like more than half the day

That it was clean and I felt safe

breakfast was good lots of choices , The price of the room was exceptional ,staff was friendly and professional great place to stay foe the price

didn't have enough tables to sit and eat, and they didn't refill the bagel toast bread box , when i got there it was empty except some bread for toast

Booking.com totally took advantage of the Syracuse college graduation and over charged me for a hotel nowhere near what I should have paid. The hotel was dirty. I booked 3 rooms and all were dusty. The sofa bed in each room was covered in stains. We never sat down on it. The safety lock was broken. The hotel was recently a “Comfort Suites” and it must have been purchased by a company that had no intention to remodel or update it. I will never stay there again and I will never use Booking.com. I was charged 3,000.00 for 3 rooms for 4 nights. It was a $100 a night max. I can go on for pages, but it wont change the overpriced fee or make the room any cleaner.

Give me a discount on that disgusting room.