Cicero Grand - Syracuse North

We booked for one night and 3 adults. The site included two queen bed and one sofa bed in which the sofa bed is unbearably uncomfortable. They did not provide comfortable bedding or blankets. This sofa bed needs to be tested for sleeping compatibility before the customers come to sleep in it. This has to be one of the worst experiences I’ve experienced and will be looked further.

The rate

3rd floor

The only good thing i have to say about this hotel was the spaciousness of the room.

The hotel was not ideal. There were no clean towels, our room had no heat, the hot water wasnt consistent, the pool was green, there were no pillows or blankets for the pull out bed, the blankets had stains on them. When I was checking out, I told the front desk all of these things and nothing was done. I didnt even get a partial refund. I paid 187 for one night and it wasnt worth a penny of that.

The people. The cleanliness

The fact the pool was infected people got sick at least that's what they told me. The pool was Green did not look healthy

Nada solo las personas

La pisina está verde , pasillos lleno basura ,

Dirty no towels cold breakfast pool area was nasty with globs of hair all over the floor

No hair dryer in the room and none available. Young kids running around in the hall and being loud until well after 1:00 a.m.