Newstead Belmont Hills Golf Resort & Spa

Location and amenities were fabulous

Nothing

Resort is on the waterfront, directly across from downtown Hamilton. The resort has a water shuttle that take you across to Hamilton in 5 minutes. It runs in the morning and late afternoon. There was also a shuttle to a beach and golf course. That was very nice. The Newstead has a partnership with Cocoa Reef Resort that provides access to their pool and beach facilities. That was great. The Newstead staff were very friendly and helpful. Our room was large enough for 3-4 adults (2 queen beds) with a nice balcony on the waterfront.

Our room was nice but slightly weathered, as was most of the resort. Plenty of space for 3-4 adults. The restaurant on property was hit or miss. We had some good meals at Aurora and some that were not very good. Blu, the other restaurant that is affiliated with the resort, is at the golf course. Our dinner for three, including two bottles of Chardonnay, was way overpriced and we were not impressed with the food.

The service was great, There should be another restaurant on the premises with casual coffee shop vibe and reasonable prices. The view and the Hamilton ferry were our favorite parts of the experience.

The two restaurants at hotel, Blu and Aurora were the best two meals we had on our two week trip. Absolutely delicious and high quality. The view of the harbor from the horizon pool was gorgeous. We stayed in two types of rooms. The waterfront deluxe studio was spacious, clean and had great views. The one bedroom suite was huge with dining room, nice balcony and two bathrooms. Both rooms had all kitchen amenities as well. We enjoyed walking around the grounds with the lovely tropical flowers, palm trees and looking out at the water. When we would open the balcony door in the morning it smelled like jasmine and flowers. The staff were friendly, room service quick and tasty, and the vibe relaxing. We would stay here again.

I spent a week here with my husband and 2 kids, my sister and her husband and 2 kids and my Mother. We had a wonderful week! Bermuda is a beautiful island full of kind people. We will definately be back! Here is the good and bad about Newstead. Good -Location! Right across the harbor from Hamilton. Hotel offers water taxi to and from Hamilton several times a day. They also run a van shuttle to Coco Reef resort. They have a small but beautiful beach with chairs and you can walk to elbow beach from here as well. -Room! We had a 2 bedroom suite. Balcony overlooks the Harbor. Beds, furniture and decor are not fancy but there was plenty of room for all of us and it is comfortable. Having the small kitchen was great so that we didn't have to eat out for every meal. We had groceries delivered. -Housekeeping/Cleanliness! Everything is spotless. -Pool! The infinity pool is gorgeous. -Restaurant and pool bar! Great food and drinks. Even stuff the kids would eat. Bad -The ladies at the front desk are not helpful at all. When we checked in two women were on their cell phones. I stood there for an awkward 10 minutes waiting for them to finish and for one of them to ask if I needed help. I had some resort credit vouchers from the rewards program The Guest Book. I presented them upon check in and neither knew what to do with them or how I was to use them. Even by the end of our stay I had drink vouchers that went unused because no one there could tell me how to properly redeem them. During our stay they were not interested in answering questions about the best way to get to certain parts of the island and often just responded that they didn't know. The day before we checked out I asked for them to schedule 2 taxis to take our group to the airport. They said they would and then didn't do it. We were late getting to the airport. Check out is 11 am. We planned to leave for the airport at noon. The morning of our departure I asked if we could stay in the room until then and I was told we could. Then at 11:30 the front desk called to say that check out was at 11:00. I told her that the other woman at the desk said we could stay until 12 and she told me that she didn't remember telling me that. She said that she had not talked to me that day implying that I was lying. It was just rude. -Rooms need some fixes/updating. No hot water in one of the showers. Oven is not really an oven - more of a microwave/convection oven that didn't work very well. Flooring uneven in spots. Paint needed retouching in spots. Overall this place is great and I probably would not hesitate to stay here again. If it weren't for the behavior of the women at the front desk I would have given a 5 star review. Other members of the staff - doorman, servers, housekeeping, water taxi and shuttle operators - were all wonderfully kind and went above and beyond to be helpful.

We have stayed at this property in the past. It was equally as pleasurable. Appreciate the access to electric vehicle hook up. Staff is very helpful.

I have not been to Bermuda in many years. This resort was a lovely “ surprise” Our suite was feet’s from the water front . I don’t recall if we were 408 or 410. Fabulous views of Hamilton , especially in the eve “ magical” The infinity edge pool and pool bar made our stay !!!! The shuttle service made life very easy . The staff were accommodating and friendly . Our suite has a nice size kitchen well equipped . A quieter atmosphere property . But a quick hop to Hamilton for great dinning etc Very happy with this property Will return .

Great