Candlewood Suites Indianapolis Northwest by IHG

Very good

No Breakfast

This is always a great stay for us. Our dog loves it too.

Very pleasant staff

I liked the location.

I didn't like the view out the window.

We had better hopes for this stay. The bath fan doesn't work, the installed microwave doesn't work, the carpet is heavily stained, the desk has several spots of laminate chunked out, the dresser has scratches along the entire face, and there are several badly patched holes in the wall in both rooms (some not completed). Honestly, it looks like people were in a fistfight while throwing pots and pans here. I can't understand why this room is being presented to customers. At least the check in desk staff was pleasant and the beds were made. We only spent enough time here to change clothes and sleep, anyway. I took pictures, if anyone cares to see. Topping all that off, the a/c unit emits a smell of stale cigarette smoke every time it runs. This is a non-smoking facility, so that shouldn't even be an issue. The dumpsters out front are my hope someone is planning to renovate this building. We stayed here because of a fantastic stay with the same hotel chain in a different city. The ad pictures online for this location were a bit misleading.

Comfortable beds and pillows, very clean

Had to change rooms because the keys didn’t work and the young lady was great about the issue and took care of it immediately.