ERUS SUITES HOTEL BORACAY

The comfort room stinks! There is water from the bowl leaking. It is disgusting. There is in fact a charcoal under the cabinet which is an indication that the staff know that the bowl is leaking. The internet connection is extremely slow! Had to use my mobile data for 4 days. The breakfast although free is not delicious and very plain. Had to eat again outside.

I am a big YouTube fan. I asked at the desk if there was cable in my room. I was assured that there was, however there was none, only regular local channels

Accessible to everything.

Upon arrival I was immediately deceived by photos from websites etc. Hotel was put on credit card however an extra 2000 php cash was held for security. Staff admitted that the pool was a approximate 6ft deep pool however the average Filipina is approximately 5'3. The pool did not match the photo reported there were puddles this week bigger than the pool. Room was below average at best. I believe the mattresses were made of brick. Staff was nice but the hotel was less than average. My family still has head colds probably from dirty aircon. The price was affordable but the TV that we couldn't work nor the wifi signal reached these are reasons to stay away. Breakfast was free but was not for me. Sofa had stains on it that I've seen less in a college frat house and the walls were dirty. Maybe this is an average hotel in Boracay but I wouldn't give it more than 2 out of 5 stars.

This hotel is not for family, especially with children because guests are allowed to smoke in the restaurant. The hallways smelled like cigarette. A small cockroach was on my bed. The hot shower wasn't working. The male staff just looked at us carrying heavy bags instead of assisting us.

This issue made the hotel unsuitable for non-smokers. Upon arrival, the lobby's strong smoke smell was unbearable, and the adjacent dining area was an unexpected smoking zone. During check-in, staff lacked information and failed to address concerns about smoke in the rooms. Despite complaints, the hotel was indifferent to the malfunctioning air conditioning, and attempts to resolve the issue were inconvenient. The hotel's designated smoking area also affected breakfast service, leading to frustration and health concerns. The persistent smoke infiltration and the hotel's inadequate response ultimately forced an early checkout. Non-smokers are strongly advised to consider these issues before booking at this hotel

It's ok to stay with this property, the only problem was that the smell of the smoke cigarettes from the pool area were coming into my room even though my door was closed. Other than that the price that I paid for was worth it..

People are nice, honest. Restroom clean and updated, coffee and water complimentary but the bed needs to be changed, not soft and need to be updated. Overall clean room.

It was good, the place was clean

Hotel was conveniently located across a little market which was perfect for buying souvenirs and things to use on your little trip. I found this little "wet bag" where you keep all your belongings inside to prevent them from getting wet. To the left of the market is a little supermarket where you can buy household goods, snacks, drinks, and other things. There's also a two-storey 7-11 and a pharmacy nearby. Along the market is a little alley that takes you to the beach! Location is perfect! Hotel was great too. You are greeted with a welcome drink to cool off before you are shown your room. Room was pretty spacious and clean! There was a 32 inch TV, split type a/c, hair dryer, water heater (for drinking and showering), a safe, and other basic amenities. Their toothbrush is the best I've seen, compared to other hotels. Rooms are cleaned every three days, but you could request to have it cleaned earlier, if needed. Breakfast was good, but portions were a bit too small for me. Hotel staff was very friendly and even helped me get a trike to go to City Mall. Overall experience was great and hotel was clean. Power went out on the island and this hotel had a generator, powerful enough for the a/c. I'm thankful for that! I really look forward to staying here again in the future, and highly recommend it to anyone looking for a strategically placed hotel that's well worth your money!!