ERUS SUITES HOTEL BORACAY

The staff are nice and very helpful .

Stay in general is good. Nice room, food is okay but a 4 year old kid have to pay for her breakfast which I dont think acceptable. Bidet is broken, we cannot use it. Staffs were nice and pleasant.

When I first checked into my hotel room, it smelled like raw sewage. We discovered the smell was coming from the bathroom. I was switched to another room only to find the same problem a couple of days later. I finally discovered that there was a leak somewhere where the toilet touches the bathroom floor.  Even though a hotel staff member used some sealant to seal up this area, my room still smelled like feces and now had a chemical smell from the sealant. In addition to this, the internet was absolutely terrible and the beds were as hard as a rock. I had a backache and both of my hips hurt days after I checked out of this hotel. After experiencing the feces smell in the second hotel room, I was told by the staff that there was nothing more they could do as they were at full capacity. I cannot believe I was expected to stay in a room that smelled like feces for the remainder of my booked stay. I ended up checking out early because I could not take the smell of feces nor sleeping on an extra hard mattress that hurt my body for days. I would never recommend this hotel to anybody and I'm so glad I left early. If you love yourself, you will NOT book a stay at this hotel.

The internet kept going out the air conditioner was leaking all the time. It was a nice room in all but it was just wasn't the best you could ever do. You could always get better

Checked booked two rooms one room was ready one wasn’t was told we would be notified when 2nd room was ready waited 45 minutes wasn’t notified had to return to front desk then was informed room was changed wasn’t type of room that was booked returned to desk and only after complaining about room was then given another room that was good

Lets talk about room. Water is only given on day 1. Additional days not provided and chargeable. Limited toiletries. Watch out for fine print as everything they cbarge extea. Breakfast is cold and horrible standard menu. Restaurant food prices heware as price on final bill is d9fferent from price in menu. Dpnt accwpt card but only cash. Room water jeater not bot. Aircon not cold. Overall acceptable nut not a choice for us again. And one last thing images of room is different from actual. Corrodor they say no smoking but mamu people smole amd dont bother. Overall 3 stars and good still evenni dojt like the above.

The weather was hot and humide for our stay, the rooms where good pretty quiet at night, the beds where super firm too hard for me what made my sleeping not always restful.

The staff was always friendly

it was good & convenient

"Indulgence impeccable service, and a captivating ambiance. My stay at this hotel was nothing short of extraordinary. Every detail was attended to with precision, creating an unforgettable experience. Highly recommended for those seeking the epitome of hospitality and comfort!"