Kimpton Hotel Monaco Baltimore Inner Harbor by IHG

location

it takes forever to get your security deposit back

Always appreciate Kimpton properties.

Honestly I loved how secluded it is and quiet even though we are right in front of the city streets. I didn’t love the tvs none of them worked but it’s cool.

Whilst the stay was pleasant and we experienced no real issues, there are definitely things they could improve on. The rooms have recently been renovated and you can definitely tell, they have been done to a high standard and the room was comfortable to stay in, however there are little things missing that you would expect from a Kimpton hotel; The hotel provides toiletries in your bathroom, however the hand soap is a bar of soap but we were not provided a soap dish to put it in, so it would stick to the worktop and create a mess. There was no bottled water within the room which you are supposed to receive, they do give you glasses and a bucket for the ice machine but with no water I’m not sure what they expect you to do with this? There were also no tea or coffee facilities within the room, however they do offer free tea and coffee in the lobby, but most would prefer an in a room offering. The towels provided had stains on them, as well as some of the bedding, which I would not expect. The stains on the bedding looked like dried blood which is inexcusable, and definitely did not come from myself or my partner. There were also nail polish stains on the bedside table which could have been easily cleaned up. The safe within the room was not working, which we were not happy with as we like to know anything of value we have with us is locked away during our stay, instead we had to lock in our suitcases. The shower in our bathroom made a hideous high pitched noise the entire time it was switched on and did not change with temperature, it was also a poorly designed shower as the water ran onto the window sill and outside of the bathtub. There were no slippers or robes provided, which from a 4-star Kimpton hotel I expect there to be. There was also no suitcase holder or any other surfaces we could put them on, so they had to remain on the floor. There was also no bin provided in the main bedroom, just the bathroom. Whilst these are teething issues and can easily be rectified, they are little things that should not have been over looked in the first place. I would stay here again, however I would want to know that these things have been improved on to make my stay more comfortable.

Clean, quiet, adequate storage.

Shower needs a door.