Hampton Inn & Suites West Point

This rating may not apply by the time you read it because the hotel is undergoing renovations.

Very hard mattress. Room was sparsely decorated. Noisy. But, staff was nice and check in/out was easy.

Good morning, The stay was pleasant and the room was clean.

Property going through renovations. No gym

Room was nice and clean. My only thing was the tub squeaked very badly. When you got in the tub it sounded and felt like you were going to fall through. Other than that would totally stay here again.

Place is under construction. Upon arrival I was not able to check in my room because the computers was down & not working. Had to sleep in car till morning & the system was still down & had to find another hotel. When I arrived 2 ladies came in (not staying at hotel) & went to the 2nd floor trying to break in rooms. One Mother & Son staying left hotel at 3 am because the actual was able to breach their room. They ended up having the door latch on. NO security on site.

The guess service representative was courteous, friendly, polite and helpful.

Property was under construction/remodeling.

The breakfast was horrible but everything else was super great

Clean and quite