Thornton Hall Hotel & Spa

Stayed here with a friend on Saturday and we had the most amazing time. The spa was gorgeous and being able to order champagne and cocktail to the outdoor area was lovely touch. the staff that we came into contact with with so warm and welcoming the setting is stunning and we had a lovely walk out. The food was good. It was a lovely chilled stay

Excellent spa (particularly outside jacuzzi and loungers), gym, meals and staff.

The only negatives were the lack of a fan in our bathroom and toilet brush. Pretty minor really. Everything else excellent.

Recently attended a wedding a the hotel. I must say first off the staff were fantastic with a special shout out the the older gentleman who seated us and looked after us during breakfast. He knows how to look after guests and interact whilst remaining friendly but professional. Our room was lovely but rather warm even with a fan on and patio door open but that was a minor thing. The only reason I am not giving 5 stars was due to the resident DJ who did the music for the wedding party. A DJ's job is to know their audience, read the room and basically keep people on the dance floor sadly these DJ's (as I think 2 gentleman where there at some points, which is even worse) didn't have a clue. Playing songs from the 50s and 60s for an audience who weren't even born then just doesn't work. Some people had asked for certain songs or to play some more up to date and more popular tunes but nothing came of it. It certainly didn't spoil the evening as everything else was pretty much perfect. So 5 stars for the Hotel and especially the staff but -1 for the DJ.

Set in a nice little village. Nice facilities.

They could do with more space and loungers outside with extra hot tub. They do not offer trade rates or any extras for Travel Agents.

We had a lovely time at this hotel for our 15th wedding anniversary. The Spa was lovely and was so nice to be able to sit outside in the sun with a drink around the Jacuzzi . The staff were very friendly , we left our bags at reception as we was too early to check in so went to the spa first, when we came back to collect our room key and bags it was.lovely to hear they have already took them.up to our room. I'm not sure if we may have had a room upgrade as the room was really lovely, big bath with TV in and nice balcony with an amazing view. we also had a mini bite sized cake with happy 15th anniversary really nice touch ! would definitely return! The only slight issue we had was we thought it was a shame they don't allow you to use the spa the morning or departure unless you pay we've never experienced this before. Also, we had allowance for food of 30 pound and decided to get the steak which was 38 so was.morw than happy to pay the extra however I found it odd the steak charge was.literally just for the steak you had to pay extra if wanted chips and a mushroom which I thought was a bit much . Otherwise , no complaints at all had a wonderful time

We stayed at the hotel for a wedding and had breakfast this morning, Friday 29th May 2026. Carl greeted and served us, and honestly he was absolutely fantastic. Such a lovely gentleman who could not do enough for us. He was so polite, friendly and genuinely happy in his job, which really made our morning. It’s rare to come across someone who gives such outstanding customer service, and I really hope management recognise what an asset he is to the hotel. Nothing was too much trouble for him, and he treated every guest with the same warmth and kindness. We would genuinely come back just to see Carl again. A real credit to the hotel.

An incredibly luxurious spa experience. The staff were great. The food was great. The facilities were great. The rooms were great. The prices were reasonable. My only gripe is that I couldn’t go with my husband, who’s a smoker, because theres no designated smoking or vaping area by the outdoor hot tubs. As an asthmatic ex-smoker, I hate the smell of smoke and breathing in other’s exhalations. However, outside areas should be offer a smoking/vaping section at least. I’m sure it’s a very divisive issue, but there is room for a smoking section and outdoors should be shared.

Everything good from booking in to room being ready. All staff friendly and spa excellent

This is our go-to place for a short break. The hotel has some amazing offers, although by the time we’ve factored in spa treatments, cocktails and dinners…….but we love the vibe of the hotel. The staff here are fantastic. So friendly and helpful. The spa is probably the best we’ve been to, and generally access is included in the room rate. I had two treatments which were so relaxing - 90 minutes well spent! The hotel does a 2-4-1 cocktail menu from about 3-6 pm and we take full advantage. Dinner was fabulous. He had lamb rump and I had steak frites. Both delicious. The Black Forest tiramisu was nice but I prefer the original. We were upgraded for our room to a very large double/double (thank you - we appreciated it). A lovely big room, with everything needed for a comfortable stay. Breakfast is generous and the new hot plates etc are great. Everything was piping hot and replenished frequently. Another great stay - on a bank holiday Monday - and we’re planning our next visit!!