Baan Karon Hill Phuket Resort

The location was perfect for us. The semi-detached bungalow was brilliant. The staff could not have done more.

In the rooms mould smell.

The views were amazing and room was 5 mins to beach where were sunbeds to rent a a lovely beach restaurant. Bedding and towels changed everyday and room cleaned also bottled water provided daily.

The steep walk up to reception kept me fit but there was a tuk tuk to take you up especially on arrival and departure days

I booked 2 rooms in "Baan Karon Hill" a month before, payed for it in full 3 days before check-in. When we arrived at the hotel, Hotel director told me, that there is only 1 room. They couldn't give us 2 rooms, booked and fully payed by me. Hotel director told us to cancel reservation in Agoda and to find another hotel. She told that Agoda refund my money. I think she tried to deceive me, because there was the Cancellation policy to incur a charge of 100% of the booking value. If I canceled I lost my money and booking. We were very tired and agreed to live in old bungalow. It was terrible. But the most terrible was the fact that Hotel director told us "My hotel is so popular, that she don't take into account Agoda and early reservation". I spoke with other guests, they told me the same story. Hotel director sent pregnant woman with 5-yo child in the center of Phuket island it the first day! Because "Baan Karon Hill" didn't have her room. Room that was booked and 100% payed! It's horrible! I read reviews and it's regular problem in "Baan Karon Hill".

The road to the room was very steep and dangerous. It had a beautiful view. I did not like bugs in room.