Baan Karon Hill Phuket Resort

Location and view over Karon beach

Very steep ground

We arrived after travelling for over 9 hours shattered and was told we didn't have a room which we had prepaid on a website for the night the lady said she did email us but difficult to check emails when your travelling by boat and coach. We did check emails and she did email us at 6pm considering we could check in from 2 was a little suspicious. She had arranged for us to stay in a sister hotel about 10 mins away we had no choice really it wasn't too bad but air con didn't work so they gave us a fan not great. The next day we were sent a taxi to collect us should have been 10 turned up at 11 so another 1/2 day wasted. The booking was for a bungalow but didn't get this but the bonus was the view from the room was beautiful the room itself was very dated rips in voiles mould on bathroom door and patched up walls where bedroom light used to be also mixed bedding, no hairdryer,mini bar no coffee facilities all were stated on website. Very disappointing. The hill to the beach and pool was the steepest hill I have ever climbed there was a lift in a tuk tuk which we did use twice the guy complained when we asked him and said to walk but my husband had a swollen foot and struggling to walk so he did give us a lift. The pool was ok lots of cracked tiles and very dated the steps to the beach were quite steep but once there the beach was lovely. The lady was very nice but all a in all this was probably one of the worst hotels we have stayed in on our trip.

Super nice staff… The ladies at the facility were very kind and accommodating, and a pleasure to work with. The driver was always available to help us get up and down from our room. Escort our luggage no problem. They were very very kind to us, and would recommend if you do not want to stay closer to the busy part of the town. it is further away and not a place you would walk to because there’s no sidewalks, but a short taxi away.

The property itself could use a little renovating, but it was very clean and beautiful views, and very very nice people so it more than made up for the fact that it’s not the most updated place. But the price is right and the location was good and the views were magnificent.

Reality is not the same as presented on photos in booking.com, it is simply bad

Nice View

Reception man was very slow Even when my arrival time was set 2pm I had to wait to someone appear in reception and making calls to get into room Left it after 1st night No wifi in room

The view was amazing, staff were friendly

No room service or line to reception, it wasn’t clear where the pool was either

View Quiet and secluded

Mould on curtains and inside aircon unit Access road extremely steep Bedding dirty Electrical socket broken/ exposed- risky for youngsters No tv