Joy Nostalg Hotel and Suites Manila Managed by The Ascott Limited

What a wonderful place to stay for New Year’s! The staff was so courteous and friendly. My man Blu really took care of us, thank you Blu!

Good food, plenty of dishes to choose from. Superb hot foamy choco from Ian and excellent service from Gino. Thank you so much for the wonderful experience! Kap Emer was kind enough to visit our table ask how we are doing for breakfast.

Breakfast buffet.

Check in process took hours, very dated facilities, dirty curtains

Second time staying here. Great service all around, as always. Gym was surprisingly big and complete. Pool was heated. Blu was also very helpful loading our bags to our car.

The location, amenities and for our 4th time here finally the staff is more approachable and very kind to us. Our family is very happy during our stay.

None

Inconsitent concierge assistance upon check in and check out.

We stayed at Joy~Nostalg Ortigas for 3 days & 2 nights…..The entire experience was comfortable, warm, and stress-free. Big thank you to Janne Erika for making sure everything went smoothly, and to Nizzel, Arlene, Vincent, and Bert, I believe they are all room attendants. They were all so kind, attentive, and quick to help with anything we needed. What we truly appreciated was how considerate the team was about my niece’s allergies. They made sure the room was properly cleaned and prepared, which gave us peace of mind throughout our stay. That extra care meant a lot to us. Every request was handled with genuine care, and you can really feel how much the staff values their guests. Highly recommended, and we’d definitely come back again!❤️❤️❤️

Spent the holidays here with my family and had a very comfortable stay. We were so busy that we didn’t even have the chance to use the amenities or snap photos of the spacious room and the city view - something that is very unlike me. Despite a couple of minor room hiccups (the AC wasn’t as cold as I prefer, and the washing machine flooding the kitchen/dining area), the service was the real standout. Highlighting Peter and Mervin (Housekeeping) and Kiko (Engineering) for resolving the issue promptly. No deflection, no delays, just resolution. As it should be. Huge thanks to Liza and Micher for handling the reservations smoothly. And of course to Omar and the Front Office team - Karen, Joy, Albert, Carlo, Blu, and Marlon who were consistently warm and professional. Their genuine attitude added a personal touch that’s hard to find. This property works because of its people. Management would do well to protect and retain this team. They are the true asset and the reason guests return.