Homewood Suites by Hilton Fort Lauderdale Airport-Cruise Port

The night front desk clerk was rude. The morning manager was worse. The mattress was sagging and noisy and stained. The mattress covers and sheets were threadbare and torn. The handheld shower did not fit in its mount. There was a leak in the ceiling over the bathtub. The tiles had black mold stains. The sofa cushions were frayed and torn. The leather armchair was old and the leather was cracked so that cushions showed through it. The quality of this hotel was like a cut rate sleazy motel from a bad movie. Oh and all three luggage carts had broken wheels so that you had to drag them through the halls when they should roll.

Had a great location, shuttle service to the airport and breakfast included in the hotel cost.

Staff or not friendly, however did their job almost robotic. They did not give out an extra bottle of water, even though there was three people in our party and only gave us two bottles of water. The pullout sofa couch is terrible and needs to be replaced with a new mattress.

Stayed here one night between flights. Check-in was fast and efficient, and the staff were friendly. The room was clean and spacious, the bed was comfortable, and the air conditioning worked well. WiFi was reliable, although I was a bit annoyed that I had to sign up for Hilton Rewards just to connect. The room had a flat-screen television with local channels and Netflix capability. The hotel is very close to the airport (about an 8-minute drive) and conveniently located near the Tri-Rail, which is just a short walk away and provides easy access into Miami. Furniture is a bit dated and stained, but it wasn’t a setback. The bathroom was stocked with high-quality, full-size Crabtree & Evelyn toiletries (shampoo, conditioner, body wash, and body lotion), which was a nice touch. There is a Wendy’s on site, but otherwise you need to cross the street for other dining options. I can’t comment on those, as I arrived late and left early. Breakfast was excellent and exceeded my expectations. It runs from 6:30am–9:30am and offered a wide variety of options, including scrambled eggs, egg white bites, sausages, grits, waffles, bagels and breads, whole apples, yogurt, cold cereals, hot oatmeal with toppings, coffee, tea, water, juices, and a generous selection of butters, jams, and spreads. Overall, this was a great stay—consistent with what you’d expect from a Hilton property—and I would stay again for a short overnight. That said, for a longer stay I would opt for a cheaper hotel. I paid about $180 CAD for one night, which felt far too expensive. For multiple nights, I’d choose a nearby budget hotel or an Airbnb instead. I read several negative reviews about the airport shuttle, so I decided to skip the potential headache and take an Uber instead—especially at 1:00am, I didn’t have the patience for delays. I’m sure the shuttle to the airport is a better experience, as it runs every hour on the hour.

Nice rooms

Under flight path, can’t walk to many restaurants

We stayed here for one night before a cruise. We chose the hotel because it has a shuttle from the airport. Once we arrived at the airport and collected our bags, I called the hotel to ask for the shuttle. I was told it would be 25 -45 minutes. The hotel is only 11 minutes from the airport, so i commented that this seemed odd. They said that this is their standard time estimate whenever a customer calls for the shuttle. I asked where the shuttle was to get a sense of the real time it might take. I was told in a rude tone "do you want the shuttle or not". I declined and took an Uber. The same person checked us in and was similarly rushed and rude. Otherwise, the hotel was fine.

Maybe this hotel is being redone or something and some rooms are nicer? i don’t get why this gets a 3.9. The lighting in our room was dark, the rugs are ripped, the bathroom has stains. I wasn’t expecting the four seasons but my room was rundown. The hallways and lobby were nice. But my room was far from it.

The property was nice but the room was not clean

The staff was rude and not helpful when issues about the room were brought to their attention. The sheets on the beds had stains on them, the tub/shower didn’t drain and there was visible mould in the washroom.

I liked everything. The service was excellent, the attention was great, and the gentleman who picked us up at the airport was efficient and effective. Thank you very much to everyone