Sky Hotel Goussainville Charles de Gaulle

I booked this hotel because on Expedia it says that the hotel offers an airport shuttle but that you have to call them to make arrangements for pick up. I called them the day before my arrival only to learn that they do shuttle pick ups during weekends (which they consider to be Friday, Saturday and Sunday). Also to top it off, there is no shuttle service during the month of September at all. The hotel is not too far from the airport though so we just took a taxi. When we finally got to the hotel the staff at the front desk were beyond rude! We got a tiny room on the ground floor. The hotel is not in the best part of town, as evidenced by the fact that all the hotel windows are completely covered with this metal shield (I've actually never seen anything like that! It wasn't metal bars, it was almost like metal blinds). So when you get in the room there's a window but you can't see anything because it's covered by this metal shield! Thank god we were only there for one night. If you are in Paris for longer than that don't stay here!

It sure would have helped us to know that THERE IS NO SHUTTLE service to this particular Comfort Hotel from or to CDG. The only option is to take a taxi or to take a local bus. When we showed our reservation to the bus drivers of other hotel buses at CDG they told us to wait for the orange bus. When it arrived 35 minutes later and took us to another Comfort Hotel only to be told we were at the wrong Comfort Hotel and would have to take a taxi to our Comfort Hotel, we were pretty distressed as it was already late at night. The taxi cost us 35 Euros!!!! To then discover that our room was adjacent to the cargo plane runway was a further annoyance. But the 9 Euro breakfast was the very good!

The hotel is about 15 to 20 minted drive from Airport. My first time in France and I wanted to make sure I has airport shuttle which it said is confirmed in my reservation. I enquired at tourist information and they called the hotel. Staff at hotel told them there is no shuttle service available today. So we should take a bus to the hotel. I called hotel myself again got the same answer but no apology and I was told to take a bus again and talk to the director about my concern. I asked to be transferred to her and I was told oh she is not available today. I took a cab to hotel and when I reached there a lady in black and two other staff members that wore uniforms were standing by the floor door and smoking. No one greeted. I walked inside upto front desk and asked for my room key and showed the lady behind the counter my email confirming my airport shuttle. She apologized but refused to refund my cab cost. I asked about shuttle going back to airport. She said not available again tomorrow. She said the bus only cost two earos per person when I paid cab 30 to get there. When I argued she walked outside to this lady that was standing by front door still smoking and they talked in French. She came back to me and said we can provide shuttle to airport tomorrow but I would have to leave the room by 9 30 am. When I requested shuttle for noon. I ended up sitting at airport for extra 2 and half hour. The room was nice and clean but the fan and air conditioner did not work.

The sheets were soiled -- had not been changed since the last occupants. The bathroom was dirty. The room had not been cleaned. When we pointed this out, the hotel receptionist said he couldn't leave his station to help. He gave us one clean flat sheet. We had two beds that needed new sheets. I sent an email complaint regarding the issue. I received no response. Not recommended.

The female staff were helpful and friendly, the male staff less so. The opening hours of the bar were not kept to. One night it was fine to sit out with a beer until after 11pm. The next night the male staff member was reluctant to serve us just after 10pm unless we took our beers to our rooms. Not very sociable when there is a group of you. Eventually he let us have our beers but didn't want us to use the dining area as he wanted to set it for breakfast. Breakfast was good and included all we wanted. If you are bothered by aircraft noise then this isn't the hotel for you. There are 3 reasonable restaurants 15 minutes walk away but the road to them doesn't have a footpath for part of the way and wouldn't be very safe in the dark.

The hotel needs to stop advertising shuttle to airport available on request. There is no shuttle. The hotel is confused with public transportation as is available to the airport. Public transportation is not considered a shuttle service. For the extra expense, I would have paid extra for a hotel offering a real shuttle service. The value for staying at the hotel was good but was was totally disappointed with no shuttle service as this was our primary reason to select this hotel. Hotel.com should enforce a change with this false advertising as we used their service.

it was ok we were just unhappy when we made our booking we were mi informed about a shuttle service runnining from the the airport to the hotel and we wasted almost 2 hours at the airport trying to find the easiest way and cheapest to get to comfort hotel in gousanville in the end we ended up paying 30gbp for taxi to get there and then we had a15/20 min walk everyday to catch a train to our destination

Comfort Inn Hotel – Very clean with excellent and friendly service. Good value for the money. Small rooms – but most are in airport hotels. A decent dinner buffet for only 15 euros if you are hungry. We stayed here for one night when connecting between a plane from the south of France and our flight home to the USA the next morning. Our only complaint was the price of the taxis, which you are required to use as there is no shuttle service. We were charged 20 euros to take a taxi from CDG to the hotel, but 40 euros to return to CDG. For the additional 60 euros, you may be better off staying at one of the more expensive hotels closer to the airport that offers free shuttle service. I also wouldn’t recommend a single women traveling alone to stay at this hotel as it is located in an iffy area, but has very tight security with metal fence and coded gates around the property. No place near-by to walk to except for a Carrefour shopping center across the street also surrounded by a metal fence and gates.

Not a bad place to stay the night before a morning flight. Our room had a queen bed plus a single bed against one wall. The room was small, but felt roomier than an Ibis we stayed at earlier in the trip. Not a destination hotel by an means, but a fine place to stay for a night when you need to be near the airport.

Not a hotel for familie with children. Very bad serv ice from the hotel staf. The buffe breakfast was a big joke and so expensive! The rooms was so tiny, that you could hardly se the floor, just a big bed in the room. No place for the suitcase and handbags. Dont book this hotell!!