TownePlace Suites by Marriott Tucson Airport

This was the second time staying at the Townplace Suites by Marriott Tucson Airport. The staff at this Marriott is fantastic and very helpful. The hotel itself needs some upgrading. Out by the pool are numerous speakers for a sound system. The system or radio was not playing so I went inside and asked the front desk lady if she could turn it on. She said it was broken. We took my 83-year-old mother-in-law. While out by the pool we tried to use the handicap pool chair. Like the sound system it was also broken. We then took her over to the steps to enter the pool and the metal railing was scalding hot!. Not only was it hot, but it was very wabbly and she almost fell. I do not know if there is smoking allowed in the pool area, but there were people smoking in the pool area and in the pool. The room was nice and clean. We had a suite that had a balcony with a couple of chairs. The chairs were extremely dirty and there were tons of cobwebs below the seat.

Good experience and the staff were excellent. Only a few annoying issues, such as the bathroom fan when light switch was on was very noisy and bathroom lights were not designed for putting on makeup. Somewhat dark lighting. Loved the location and the pool area was clean except for the wild foliage growing around the edges. The internet failed to connect to YouTube app at odd moments and cut off when watching. The desk clerk said it was some app/internet connection glitch but it came back on about 1000 the next day. I would stay again anytime.

I frequently stay at this hotel for its overall friendly super helpful personnel (especially Amyssa who went way over and beyond to assist me) and including every housekeeping staff who always cheerfully say hello every time I see them! Love that ! Great pool, spotlessly clean room! Normally I am impressed with breakfast service and offerings Except this week!! Starting May 17th breakfast was haphazard almost every day, offerings were not well stocked, i.e. today ( Saturday) by 8:30 which is not nearly at the end of breakfast service, already no biscuits for biscuits and gravy - I waited and waited and eventually had to request some. Each day there was maybe 1 yogurt which I drew straws for with another guest 2 days in a row! Seems like this server couldn't keep up and needs some help. She is friendly but seems unable to keep up. I hate writing anything negative but the difference from past stays has been disappointing, especially since my stay here is for about 10 days.

Place is a tad run down or at least our ground floor balcony room is. Carpet ripped. Awful scent, like some kind of stinky air freshener

Super clean and nice looking. Lobby and breakfast area was nicely decorated. Pool was very clean

Proximity to airport.

The location was quiet and a great start point to explore the area.

Great location near the airport, convenient to sightseeing and hiking spots. We stayed 4 nights for a mini vacation. Our third-floor room was quiet, clean, and comfortable. The staff were all very friendly and helpful. Would stay here again.

When we checked in, the front desk clerk seemed a bit "scattered" and easily distracted. The room was OK - certainly not a "suite". Breakfast was a bit odd - not only is there very little seating for a hotel of this size, but there were different offerings from one day to the next. Sunday breakfast seemed to have a lot of variety (waffles, different types of cereals, oatmeal, eggs, etc) but Monday had very little to offer - just Cheerios, no cooked oatmeal, no waffles and little yogurt selection. I wouldn't stay here again if I'm in the Tucson area.

place was clean, staff was nice but did not bother you and convenient to airport.