Hilton Garden Inn Omaha East/Council Bluffs

Great!

The hotel and staff were fine it was the parking situation that was really bad. Too small and the casino people parked where the hotel guests should. I suggest a tag to hang on your mirror and tow or ticket everyone else. Also it wasn’t until I was several miles down the highway heading home that I discovered that someone started to cut off my catalytic converter. It slipped off going down the road from the bolts being cut. Poor security. Once again the hotel was fine just too bad being connected to the casino puts it in a bad location

Easy check in

A/C unit was very noisy all night and room was outdated. Not what I expected for $250 on a Thursday night, was not worth that at all. I expected more. Step it up!

Very nice, clean and roomy.

Beautiful facility, comfy beds, gracious staff

Good time

Overall it was ok. Beds were a little uncomfortable and our last night the window was rattling as well as the vent in the bathroom.

When we checked in, no one was at the desk. The person working was not welcoming or friendly. Barely communicated with us the basic check in information. We thought there was a restaurant in the hotel but found out the bar only served a pizza. Just not a very welcoming hotel. It was clean, modern & the room was comfortable. The front desk staff were a big let down!

Parking was easy.

I paid extra for a suite, and I specifically booked this because I was lead to believe a bar and restaurant were available in the hotel. The staff was nice however the bathroom drain was missing? Also the coffee pot in the room was broken. I paid extra to ensure we would have a place where we could relax comfortably. Instead it reaked of cigarettes from the casino connected to the hotel, and I feel like I could have found better value and a more comfortable place to stay. The staff were very nice. Your hotel, not so much.