Hilton Garden Inn Jacksonville Downtown Southbank

The rooms and all where clean and nice

If you book online you have to pay for breakfast.

Fór ekki í morgunmat. Síndist hann ekki vera neitt spes.

Það var ekki þrifið herbergið firr en eftir 4 daga

Very friendly staff and super helpful upon checking in

The property is very well maintained

The staff Isabella at front desk was very kind and professional as well as the lady at check out. Very pleasant attitude.

My room floor by the closet was sticky as if it wasn't mopped

Got to check in - no one there. waited 5 minutes or so. 1 person in front of me - normal. But slow, Thought an apology was an appropriate response, but instead not very friendly. Maybe just an off day

Good

Could hear other rooms

What a pleasant Hilton to stay at. I travel every month and stay at Hiltons around the country. They are typically always good experiences, but this one was excellent. Loads of covered parking available, a good breakfast in the morning, comfortable and clean rooms and bed. What was especially woderful were the staff. Everyone was very friendly and helpful, but the most notable were Rose and Lillie at the front desk. Checking in and then out the next morning could not have been more pleasant. Great facilities are always important, but wonderful staff and experiences are what bring you back. I will absolutely stay here again on my next swing through Jacksonville.