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8.2 / 10 Guest Rating

Hilton Garden Inn Jacksonville Downtown Southbank

1201 Kings Avenue, Jacksonville, us

Hilton Garden Inn Jacksonville Downtown Southbank - main view

About the Property

Luxurious Stay in San Marco

Outdoor Pool and Hot Tub: Enjoy a relaxing dip in our outdoor pool or unwind in the hot tub after a busy day exploring Jacksonville.

Modern Amenities: Stay connected with free Wi-Fi, catch your favorite shows on a flat-screen TV with HBO, and listen to music with the iPod docking station in every room.

Convenience at Your Fingertips: Take advantage of our gym, business center, laundry facilities, and on-site cash machine for a hassle-free stay.

Experience comfort and convenience at Hilton Garden Inn Jacksonville Downtown Southbank. Book now for an unforgettable stay!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room - Photo 1
King Room - Photo 2
King Room - Photo 3
King Room - Photo 4
1/4

King Room

This room features a flat-screen cable TV, microwave, and small refrigerator.

33 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

King Room With Microwave/Fridge

Non-refundable
Breakfast Included
20% OFF$249.73

$199.78

Includes taxes & fees
Queen Room with Two Queen Beds - Photo 1
Queen Room with Two Queen Beds - Photo 2
Queen Room with Two Queen Beds - Photo 3
Queen Room with Two Queen Beds - Photo 4
1/4

Queen Room with Two Queen Beds

This room features a flat-screen cable TV, microwave, and small refrigerator.

48 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

2 Queen Beds Microwave/Fridge

Non-refundable
Breakfast Included
20% OFF$237.18

$189.74

Includes taxes & fees
King Room - Hearing Access - Photo 1
King Room - Hearing Access - Photo 2
King Room - Hearing Access - Photo 3
King Room - Hearing Access - Photo 4
1/4

King Room - Hearing Access

This accessible room features a flat-screen cable TV, microwave, and small refrigerator. Visual door and telephone alarms are also included.

33 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Mobility Hearing Accessible King Room with Tub

Non-refundable
Breakfast Included
20% OFF$249.73

$199.78

Includes taxes & fees
Queen Room with Two Queen Beds - Hearing Access - Photo 1
Queen Room with Two Queen Beds - Hearing Access - Photo 2
Queen Room with Two Queen Beds - Hearing Access - Photo 3
Queen Room with Two Queen Beds - Hearing Access - Photo 4
1/4

Queen Room with Two Queen Beds - Hearing Access

This accessible room features a flat-screen cable TV, microwave, and small refrigerator.

51 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Queen Room with Two Queen Beds - Hearing Access

Non-refundable
Room Only
20% OFF$267.73

$214.18

Includes taxes & fees

Queen Room with Two Queen Beds - Hearing Access

Non-refundable
Breakfast Included
20% OFF$282.67

$226.14

Includes taxes & fees
King Room with Bath Tub - Mobility/Hearing Access - Photo 1
King Room with Bath Tub - Mobility/Hearing Access - Photo 2
King Room with Bath Tub - Mobility/Hearing Access - Photo 3
King Room with Bath Tub - Mobility/Hearing Access - Photo 4
1/4

King Room with Bath Tub - Mobility/Hearing Access

This room is hearing accessible and has visual alarms.

38 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

King Room with Bath Tub - Mobility/Hearing Access

Non-refundable
Room Only
20% OFF$282.67

$226.14

Includes taxes & fees

King Room with Bath Tub - Mobility/Hearing Access

Non-refundable
Breakfast Included
20% OFF$297.64

$238.11

Includes taxes & fees
Junior Suite with Two Queen Beds - Photo 1
Junior Suite with Two Queen Beds - Photo 2
Junior Suite with Two Queen Beds - Photo 3
Junior Suite with Two Queen Beds - Photo 4
Junior Suite with Two Queen Beds - Photo 5
Junior Suite with Two Queen Beds - Photo 6
1/6

Junior Suite with Two Queen Beds

This suite features a living area, microwave, small refrigerator, and flat-screen TV.

54 sqm
Sleeps 6
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

2 Queen Beds Junior Suite Microwave/Fridge

Non-refundable
Breakfast Included
20% OFF$262.28

$209.82

Includes taxes & fees
Queen Room with Two Queen Beds and Accessible Tub - Mobility and Hearing Access - Photo 1
Queen Room with Two Queen Beds and Accessible Tub - Mobility and Hearing Access - Photo 2
Queen Room with Two Queen Beds and Accessible Tub - Mobility and Hearing Access - Photo 3
Queen Room with Two Queen Beds and Accessible Tub - Mobility and Hearing Access - Photo 4
1/4

Queen Room with Two Queen Beds and Accessible Tub - Mobility and Hearing Access

This room is hearing accessible and has visual alarms.

51 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Room With 2 Queen Beds And Bathtub-Mobility Accessible

Non-refundable
Breakfast Included
20% OFF$237.18

$189.74

Includes taxes & fees
Room, 2 Queens, Accessible - Photo 1
Room, 2 Queens, Accessible - Photo 2
Room, 2 Queens, Accessible - Photo 3
Room, 2 Queens, Accessible - Photo 4
Room, 2 Queens, Accessible - Photo 5
1/5

Room, 2 Queens, Accessible

2 Queen BedsInternet - Free WiFi and wired internet accessEntertainment - 37-inch LCD TV with premium channelsFood & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, designer toiletries, and a shower with a hydromassage showerheadPractical - Iron/ironing board, desk, and safe; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Phone accessibility kitNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneHair dryer

Guest Room With 2 Queen Beds-Hearing Accessible

Non-refundable
Breakfast Included
20% OFF$237.18

$189.74

Includes taxes & fees

Guest Reviews

8.2
Excellent744 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good breakfast.

Categories

Cleanliness7.9
Service8.4
Location8.4
Room Quality7.9
Amenities8.4
Value for Money8.1
Food and Beverage8.4
Overall Experience8.2

Select topics to read reviews

C
CarlosusUS
Verified booking
couple
Standard Room
Stayed in Nov 24, 2025

"Exceptional"

10.0
Helpful?
A
alanusUS
Verified booking
couple
Standard Room
Stayed in Nov 23, 2025

"Excellent"

8.0
Helpful?
T
tmB6318PB
Verified booking
Family
Standard Room
Stayed in Nov 22, 2025

"First stay in Jacksonville"

8.0

Very pleasant staff. Appreciate that they have in house restaurant. Room was clean and comfortable. First experience having to pay for hotel parking for guests. $20 per day seemed rather steep considering the location.

Helpful?
G
Guide27737439123
Verified booking
Couples
Standard Room
Stayed in Nov 19, 2025

"Great front desk staff"

10.0

My husband and I visited HWS downtown/Southbank for doctor appointments. Our experience was outstanding. Artarshia made our day with her very professional attitude and great sense of humor. You’re very blessed to have Artarshia on your team. We’ll visit HWS Downtown Jacksonville Florida again as long as Artarshia is there.

Helpful?
M
My Experience usUS
Verified booking
family_with_children
Standard Room
Stayed in Nov 12, 2025

"Excellent"

8.0

The location

It had a smell

Helpful?
S
SankitbhaiusUS
Verified booking
couple
Standard Room
Stayed in Nov 12, 2025

"Exceptional"

9.0
Helpful?
S
ShandausUS
Verified booking
family_with_children
Standard Room
Stayed in Nov 6, 2025

"Halloween/ FL/GA Weekend"

10.0

Excellent hotel staff, staff at front desk and Jose at the bar, were very friendly. Will visit again.

Helpful?
R
RafaelausUS
Verified booking
solo_traveller
Standard Room
Stayed in Nov 1, 2025

"Dirt place to sleep"

1.0

The cleaning was nasty… I can’t believe a price hotel put me in that situation. I just realized my nightstand wasn’t cleaned, I complained nothing was done. In the morning I saw the headboard of the bed was with nasty things on. This is so shame for a hotel that supposed to have quality

Helpful?
D
DawonusUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 28, 2025

"Good"

6.0
Helpful?
G
GebremikaelusUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 27, 2025

"Very Good"

7.0

That breakfast was not included. It wasn't clear from the booking.

Helpful?
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