Six Senses Douro Valley

Everything was great. The Douro Valley is a must-visit in Portugal!!!

From the minute we were picked up from the airport (arrangements made by the hotel) we felt relaxed and very well looked after. It was just the antidote to my daughter's stressful time having finished GCSEs recently.

Very swish resort and good value. And amazing location.

This is a fantastic hotel staffed with very nice people who are genuine and welcoming. The location is wonderful. Two things, if attended to, would complete this hotel and make it the true 5 Star hotel it wants to be when it grows up. The food and beverage are excellent, as is the service ethic. So what could be better? 1) the rooms (the one we had I was a villa separate to the hotel) need to be warmer (atmosphere) in feel and comfort level 2) Attention to housekeeping detail isn't there yet. We showered before dinner and returned 4 hours later to find there had been no turndown service and the bathroom had not been attended to. While this appears to be picky, it's one of the luxuries one expects while staying in a hotel of this standard. We also had an issue with someone banging o our door and windows in the early hours of the morning. I called and asked for security to investigate (we were separate from the main building). No-one got back to us at any point to report back.

Beautiful property and amazing stay. Ratings in Portugal can be inflated but this would be 5star anywhere in the world

Fantastic hotel. Truly a 6 star property. Service was excellent. Marisa at the front desk was very helpful to me when I realized I had lost my credit card upon check in and we were able to coordinate things with my credit card in North America to pay for the stay. The breakfast was out of this world amazing with a fabulous cheese selection. The indoor pool is stunning. The workout facilities are great. Lots of wonderful included activities. Things to be improved on: I told them I had an allergy to cilantro/coriander. Twice my food came with it and then I had to wait for them to make me a new dish. One of the times, I was outside in the dark, and as I nearly put it in my mouth, I recognized the smell and thankfully didn't eat it. They didn't do anything special when this happened except made me another dish. I would expect a better level of service when it comes to allergies at this sort of property. The A/C in the room was weak even though it was set to 18C. I got them to come check it out/fix it, but there was no difference after. It was still not very cold.

The grounds and surrounding area are breathtaking! Room was comfortable, but the entire interior was very dark which created an odd mood when we were there in mid-october during the off season - only 4 other couples in the whole hotel! Staff was friendly and helpful, but if you want them to set up any Quinta visits/tastings book with them a few days in advance.

great location, great view, great spa, great food, great mood, great service. just a pitty the manager did not facilitate the late check out and therefore we gave up on the massages.

Absolutely loved this hotel! We just returned from our stay. We had a huge two storey room with views of the douro valley and river. Great location close to Regua. Loved the outdoor pool and grounds. One thing they could improve on is the lighting in the room. It was very dark throughout. We could barely see our clothes in the walk in closet.

Wonderfull place ....nice views and places to visit