Palazzo Marzoli Resort

Not one bad thing to say about this hotel! Amazing staff, delicious complimentary breakfast (& room service), beautiful view. Will definitely return! And to top it off they had a taxi available to take us to the port at the end of our stay. Thank you for a wonderful time in Positano

Great staff

WONDERFUL stay at Palazzo Marzoli! The front desk agents were so lovely and helpful, the view was beautiful, and breakfast in the room each day was an added bonus!

No tiene los servicios que dice en la página, pobre desayuno que además hay que pagar, lejos de la playa o zona central, cobra el traslado 35 euros por viaje a la playa y lo que se le ocurra por el estacionamiento del auto 70 euros por dia. Elijan cualquier otra opción mas cerca abajo. No muy buen trato del señor en recepción.

When you arrive, use the porters to take your luggage and enjoy the 40 flights up to this roost. Views are fab, room is all you need. Reception staff is a little sketchy - immediately hit me up for cash for a “city tax” no receipt. B’fast in the room was average. Wine in the mini bar was forgettable, and when I checked out and offered to pay because the house keeping didn’t pick it up- again reception wanted another 10€ over the cost shown in the room. I declined to pay. I have had such warm hotel staff through out my travels in Europe - this was unexpected and a turn off.

The staff made us feel very welcome and made every effort to meet our requests. Room was great. Incredible views. Prompt and professional service. We enjoyed our stay.

Location was pretty far from the harbor. Clean and staff was helpful. Beautiful view. Air conditioning was not working in our room

Did not get the rooms we booked. Booked two deluxe sea view rooms and received one family room, with only one bathroom to share between 4 adults. The hotel gave one of our rooms to other people. Also rooms not cleaned properly. They charged euros 240 to garage the car for two nights. Most unhappy.

Dear Expedia Customer Support, I am writing to express my profound disappointment and frustration regarding my recent stay at the Palazzo Marzoli Resort in Positano, which I booked through Expedia. My stay at Palazzo Marzoli Resort has been far from satisfactory, and I feel compelled to share my experience with you. I have had the opportunity to stay in over a hundred hotels throughout my travels, but this one stands out as the worst in terms of service, functionality, and comfort. Upon my arrival at the hotel, I was met with a rather unsettling demand from what appeared to be the owner. He insisted that I pay the city tax in cash, and cash only, which I found to be highly unethical. In contrast, the other five hotels I stayed at during my Italy trip allowed me to settle such charges at checkout using a credit card. This demand for cash left me with a sense of discomfort and unease. The issues did not end there. Upon entering my room, it became immediately apparent that the air conditioning was barely functional. It would operate for a mere five minutes before shutting off. Given the scorching temperatures in Positano, this has made it incredibly difficult for my girlfriend and me to get a good night's sleep. Our request for a fan was met with an unhelpful response, stating that it was not possible. To make matters worse, despite the hotel being advertised as a 4-star establishment on Expedia, it does not even meet the standards of a 2-star accommodation. The mattress in

THIS PLACE IS A SCAM!! This is the worst hotel I've ever stayed in. We thought we were getting a reasonable deal on a room for a night, only to arrive and they charge an additional €150 per person to stay in the room (it was me and my boyfriend staying). And they also charge you €180 use their parking garage. ALL JUST FOR 1 NIGHT. None of which they tell you prior to booking. The staff is not helpful, pretended like they don't speak English, and would not refund us the parking garage fee when we requested to get our car out to park somewhere else instead 10 minutes later. OH and the beds are so uncomfortable... literally outdated box spring mattresses. 100% the WORST hotel and worst experience and worst management.