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9.4 / 10 Guest Rating

The County Hotel

12 Browning Street, Napier, nz

The County Hotel - main view

About the Property

Luxurious 5-Star Hotel in Napier's Art Deco Precinct

Charming Heritage Building: The County Hotel, originally built in 1909, survived the 1931 earthquake and exudes Edwardian Art Deco grandeur, offering a unique and elegant stay.

Elegantly Designed Rooms: Each room at The County Hotel features antique furnishings, a TV with satellite and Netflix channels, air conditioning, a work desk, and tea/coffee making facilities for a comfortable and luxurious experience.

Award-Winning Dining and Beverage Options: Indulge in exquisite dining at Wine Street Restaurant and Churchill's Champagne & Snug Bar, offering a superb selection of wine, whiskey, cocktails, and champagne. Don't miss the opportunity to savor the delicious à la carte menu at Churchills Lounge Bar & Restaurant.

Experience luxury and heritage at The County Hotel - book your stay now for an unforgettable experience.

Facilities & Amenities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please inform The County Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Guests under the age of 18 can only check in with a parent or official guardian. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. A damage deposit of NZD 250 is required. The host charges this 14 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please let The County Hotel know your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation. Please note that there is a 2% surcharge for credit card payments.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.4
Exceptional702 verified reviews
AI Summary

Guests highly rate the outstanding hosts and frequently praise the exceptional service.

Categories

Cleanliness9.3
Service10.0
Location9.7
Room Quality9.3
Amenities9.7
Value for Money9.8
Food and Beverage7.7
Overall Experience9.8

Select topics to read reviews

C
Cjg60
Verified booking
Couples
Standard Room
Stayed in May 12, 2026

"Luxury escape"

10.0

Welcoming friendly and helpful reception. Comfortable spacious and well equipped room. Excellent meals. We will definitely return

Helpful?
S
Sunshine67976492445WHANGANUI, MANAWATU-WANGANUI REGION, NORTH ISLAND
Verified booking
Couples
Standard Room
Stayed in May 3, 2026

"Weekend at the County Hotel"

10.0

We stayed at the County Hotel for a birthday weekend and had a really great experience from start to finish. The location is excellent, right in the heart of everything, which made it easy to get around and enjoy the weekend. The hotel itself has a lot of character. The rooms felt unique and original, not your typical modern setup, which we really liked. Everything was clean, tidy, and well presented. We also dined in the restaurant and that was a highlight. The food was excellent and the atmosphere made it feel like a proper occasion without being over the top. Overall, a really enjoyable stay. We’d happily come back again and would recommend it to anyone looking for something a bit different with plenty of charm.

Helpful?
T
Traveler09093149467
Verified booking
Friends getaway
Standard Room
Stayed in May 1, 2026

"Fantastic Getaway"

10.0

From the moment we stepped in the door the staff made us feel welcomed, The location is great. The cuisine outstanding. The rooms were comfortable and very clean and inviting just like the rest of the building. Once again the staff made it more special. Definitely will be back

Helpful?
M
M469OXkenm
Verified booking
Couples
Standard Room
Stayed in Apr 30, 2026

"Lovely, gentle and welcoming venue to unwind for a few days in a very special city"

10.0

Wonderful central location. The atmosphere was very welcoming with old fashioned charm and comfort with fantastic staff who were always on hand to help. The room was very spacious with lovely plush furnishings and a large bed. Everything was clean and tidy and noise level was at a minimum. Loved the extra special amenities including the gorgeous wood paneled library with a glass of port to sip while sitting in a big old leather chair reading a book. Overall, very good value and a definite place to return to for another visit. Thank you for making our stay so enjoyable.

Helpful?
J
juliemS8937JYAUCKLAND, NORTH ISLAND
Verified booking
Couples
Standard Room
Stayed in Apr 26, 2026

"Full of character and charm"

10.0

Our two‑day luxury escape at The County Hotel in Napier was nothing short of exceptional. From the moment we arrived, we were welcomed with genuine warmth and professionalism, thanks especially to Angela, the manager and owner. Her attention to detail, personal care, and passion for hospitality elevated the entire experience. The hotel itself is full of character and charm, but the real highlight was the food. Both breakfast and dinner were outstanding—beautifully prepared, full of flavour, and presented with the same level of care that defines the entire property. Every meal felt like a special occasion. The County Hotel delivers a rare combination of elegance, comfort, and truly memorable service. Angela and her team made our stay unforgettable, and we can’t wait to return.

Helpful?
8
853sidh
Verified booking
Couples
Standard Room
Stayed in Apr 12, 2026

"Charming location and premises with fantastic hosts"

10.0

A delightful old world hotel, with all the trimmings that said nostalgia. The host and staff were exceptional from arrival to departure, a real pleasure. The rooms are quaint, vintage and relaxed with everything one would want, from tea making to comfort. The location is terrific, close to the parade and to the city centre, yet ,little bit removed..ie a block. Eating places nearby to share or one can dine in the Churchill Room. A lovely place with really goo food offerings..a bit classy, but private. Car parking across the road in a secure park, and free with the booking, games the stay very comforting. No need for the car if the city and its sights are your want. Thankyou Angie for a wonderful stay and we will be back.

Helpful?
O
O3992HXmichaelr
Verified booking
Solo travel
Standard Room
Stayed in Apr 11, 2026

"Edwardian Details with Modern Conveniences"

10.0

I felt personally taken care of during my stay at The County Hotel. I wish that I could have stayed longer. From personal correspondence prior to the stay, to be shown the room with pertinent information to ensure that I had all that I needed. I was taken by the Edwardian detail to be found throughout the room and common areas, with modern conveniences to make the stay comfortable. The staff are helpful and caring. The location is central and walkable to many services and sights.

Helpful?
M
markjX2337TY
Verified booking
Family
Standard Room
Stayed in Apr 5, 2026

"Couldn’t be better"

10.0

A beautiful experience. An incredible period hotel with wonderful and friendly staff who will do anything for you. Can’t wait to return. And wonderful food in the restaurant

Helpful?
C
CB1504NGONGOTAHA, ROTORUA, ROTORUA DISTRICT, BAY OF PLENTY REGION, NORTH ISLAND
Verified booking
Friends getaway
Standard Room
Stayed in Apr 3, 2026

"Superb, quiet retreat, in a great location!"

10.0

This hotel is so special. Forget the large chain style hotels and stay here where you meet and mix with the owners. They are passionate about your stay and provide a gorgeous,heritage property right in the middle of town. The rooms are quiet and peaceful thanks to the double glazing and they are all different, making each stay unique. The rooms are well appointed and tastefully decorated. The library, on the first floor is a quiet place in which to enjoy a complimentary port after dinner, seated in a studded leather wing backed chair or choose a book from their large library. The Churchill bar is a fantastic place for drinks and snacks with a welcoming atmosphere, don’t miss this. The main restaurant serves the most fabulous food, the chefs have put together thoughtful menus that don’t disappoint. Do yourself a favour and book this hotel for your next stay, you won’t regret it. Thank you for a lovely, relaxing stay!

Helpful?
S
Stay25567608324
Verified booking
Business
Standard Room
Stayed in Mar 29, 2026

"A fabulous escape"

10.0

Really loved my time here! Was made to feel so welcome. The rooms were clean and tidy, beautifully decorated, with everything you needed. There was even a small library if you wanted a quiet place to ponder. Location was fantastic, so close to town and easy access to the waterfront. Loved the little touches. Would highly recommend and would love to stay again on my next trip to Napier.

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