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9.4 / 10 Guest Rating

The County Hotel

12 Browning Street, Napier, nz

The County Hotel - main view

About the Property

Luxurious 5-Star Hotel in Napier's Art Deco Precinct

Charming Heritage Building: The County Hotel, originally built in 1909, survived the 1931 earthquake and exudes Edwardian Art Deco grandeur, offering a unique and elegant stay.

Elegantly Designed Rooms: Each room at The County Hotel features antique furnishings, a TV with satellite and Netflix channels, air conditioning, a work desk, and tea/coffee making facilities for a comfortable and luxurious experience.

Award-Winning Dining and Beverage Options: Indulge in exquisite dining at Wine Street Restaurant and Churchill's Champagne & Snug Bar, offering a superb selection of wine, whiskey, cocktails, and champagne. Don't miss the opportunity to savor the delicious à la carte menu at Churchills Lounge Bar & Restaurant.

Experience luxury and heritage at The County Hotel - book your stay now for an unforgettable experience.

Facilities & Amenities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please inform The County Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Guests under the age of 18 can only check in with a parent or official guardian. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. A damage deposit of NZD 250 is required. The host charges this 14 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please let The County Hotel know your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation. Please note that there is a 2% surcharge for credit card payments.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.4
Exceptional702 verified reviews
AI Summary

Guests highly rate the outstanding hosts and frequently praise the exceptional service.

Categories

Cleanliness9.3
Service10.0
Location9.7
Room Quality9.3
Amenities9.7
Value for Money9.8
Food and Beverage7.7
Overall Experience9.8

Select topics to read reviews

C
Camper28606377915
Verified booking
Friends getaway
Standard Room
Stayed in Mar 2, 2026

"The Perfect Blend of Tradition and Contemporary Comfort"

10.0

The County always delivers - and over delivers - from the moment you step inside its elegant interior to receive warmly hospitable greeting from the FOH staff. The rooms are clean, spacious and full of individual character. There's nothing quite like a summer morning coffee on one of the top floor balconies to start the day. We dined several times at their in-house bar and restaurant during our stay and the both food and cocktails were superb, the perfect mix of modern and traditional style cuisine. We stayed during the Art Deco Festival, and the hotel was in perfect walking distance of all the major events. Stepping back into its cool, serene interiors after the frenetic activity outside was a refreshing experience on a hot summer day. A blend of tradition and contemporary comfort that is irresistible.

Helpful?
S
sammiejosmalingNAPIER, HAWKE'S BAY REGION, NORTH ISLAND
Verified booking
Friends getaway
Standard Room
Stayed in Feb 25, 2026

"Beautiful high tea, customer service above and beyond!!"

10.0

We enjoyed the most wonderful high tea over the Art Deco weekend. The food was absolutely exceptional — beautifully presented and delicious. The customer service was above and beyond; every staff member made us feel welcomed, looked after, and completely at ease during such a busy weekend, some of us even had our napkins placed over our knees!! The premises themselves are stunning, creating the perfect atmosphere for a relaxed and elegant Deco experience. It was the ideal way to celebrate the weekend, and we left feeling thoroughly spoiled. Highly recommend — we’ll definitely be back, maybe for a night or two next, a staycation!!

Helpful?
B
boptganzTAURANGA, BAY OF PLENTY REGION, NORTH ISLAND
Verified booking
Couples
Standard Room
Stayed in Feb 2, 2026

"Old Style, Style."

10.0

Stayed and dined. A great old hotel, not perfect, but built in 1909, has old world elegance and that art decco flair. Room was good, bathroom large and bed comfortable. We also dined, twice, food is good, drinks reasonable and you can read the Winston Churchill quotes for amusement. Saw they had a special on, accommodation, $100 meal credit and breakfasts, well worth it, many thanks to Angela and crew

Helpful?
C
CrazystevebHAVELOCK NORTH, HAWKE'S BAY REGION, NORTH ISLAND
Verified booking
Couples
Standard Room
Stayed in Jan 25, 2026

"Fantastic hosts, wonderful hotel."

10.0

This was a short staycation - purchased a dinner/bed/breakfast gift voucher a few months ago. What a wonderful experience in every way - from check in, to our room, followed by a wonderful dinner and then breakfast at a local cafe. Angela and her team are outstanding hosts - made us feel very welcome, appreciated that we had chosen to stay at The County Hotel and did everything possible to make our short stay memorable. And it was. We will be doing it again.

Helpful?
C
coloradotravele
Verified booking
Couples
Standard Room
Stayed in Jan 25, 2026

"A class act in a class city NZ"

10.0

Donnie and Angela. Thanks for great night. Wish we have found you guys sooner. Folks stay at the place when in Napier. Don't waste you time anywhere else. These guys offer A+ service. So worth it.

Helpful?
M
mart2312WELLINGTON, GREATER WELLINGTON, NORTH ISLAND
Verified booking
Couples
Standard Room
Stayed in Jan 25, 2026

"Fantastic Place, exceptional Service"

10.0

We have stayed at this Hotel 4 times over the past 2 years, including stays with family and friends. We absolutely love this place with its old fashioned character and spotlessly clean rooms, but it is the exceptional service by Angela and her team which makes our stays an outstanding experience. Cannot wait to enjoy more stays at this lovely place !!

Helpful?
Z
zitavskehoPRAGUE, BOHEMIA
Verified booking
Couples
Standard Room
Stayed in Nov 30, 2025

"Lovely romantic and historical hotel"

8.0

Lovely hotel with a lot of character. Library with free port (very sweet). No breakfast but we had a great breakfast next door at Kitchen & Bar. Quality of bed was average. Nice staff at the reception.

Helpful?
A
AndrewJ59ADELAIDE, GREATER ADELAIDE, SOUTH AUSTRALIA
Verified booking
Couples
Standard Room
Stayed in Nov 29, 2025

"Spoilt Our Stay in NZ"

2.0

What could be a lovely boutique hotel is badly let down by the dining experience. First night was slow, the second night we walked out after an hour with no sign of any food coming. What made it worse was being told by the duty manager that they had problems in the kitchen and that we were being unreasonable. Her parting comment to us was not an apology but “have a nice life!”. Customer service at its worst. The waitress tried very hard to recover the situation but was badly let down bu the manager.

Helpful?
G
Grant
Verified booking
Standard Room
Stayed in Oct 12, 2025

"Exceptional"

10.0

Great place to stay with lovely staff, super convenient and nice yesteryear charm

Helpful?
R
RickM638NAPIER, HAWKE'S BAY REGION, NORTH ISLAND
Verified booking
Couples
Standard Room
Stayed in Oct 11, 2025

"Just beautiful"

10.0

We live just 10 minutes drive from the hotel but love our ‘staycation’ here. Beautiful old world charm building. Wonderfully friendly service. Great rooms. We took advantage of one of the package deals which included dinner and breakfast. Both of which were outstanding. I really do love this hidden gem in Napier’s cbd.

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