TownePlace Suites by Marriott Omaha West

Friendly

Although the room was good and appreciated the extra amenities, there were signs of wear on the walls of the room and the breakfast area was severely under maintained as there was no attention to what items were out and there was no one replenishing the supply. Very disappointing.

The lady at the front desk gave us incredible attention, very cordial and kind....the room was super clean with a clean smell throughout the hotel, the beds were very clean and comfortable...the breakfast was very complete and excellent service. ...I recommend it, I loved it. Very good service.

The front desk staff were very friendly and helpful every time we visited the desk. The facility was really, really cold! However we were able to make our room comfortable. The room was very comfortable and clean. The property is a little tricky to access but safe and well located to access shopping, and other activities in Omaha. The outside was a little unkept but it was the weekend and people were utilizing the outside making it difficult to keep it completely clean. The breakfast was by far the biggest disappointment- not well stocked at all for a Sunday morning with a pretty full hotel. Other than breakfast, the stay was enjoyable, safe and relaxing!

We liked the desk staff and the breakfast, also having a laundry on site. We also liked the price and the amenities of the room. The location is far from our daughter's in Aksarben, but we enjoyed the drive along Pacific to get to her place. Prices in Aksarben were prohibitive. Rowdy construction workers drinking beer on the patio into the night got my goat.

Friendly staff clean and quiet. I always stay here for biz

The room was lovely and spacious for our needs, the breakfast was very accomodating and had lots of different options. The front desk staff hwlps with all our needs and were always friendly.

The staff was nice, but this property is in need of attention. The room had sticky surfaces in multiple areas (door handles, chairs, etc). The walls and doors were badly scuffed and the handles on some of the furniture looked rusty. The mattresses felt like they were made of foam and you sunk in badly when you sat/laid down. The bathroom also had a musty smell. Also, heads up, this is a difficult location to get in and out of due to the insanely confusing highway interchange nearby.

Friendly, professional staff. Rooms were clean and very quiet!

It was so calm