Hyatt Place Reno/Tahoe Airport

The location is near the airport, so not a lot available that is super close. Room was nice, bed comfortable.

You have to do a QR code for parking that you have to pay for that you have no clue the amount. You also have to pay for breakfast, these were not clear when I booked the hotel.

Returned here again for my annual Reno birthday/make Super Bowl bets weekend and had another fantastic stay. Breakfast is still free and the hotel was quiet despite being sold out. They still have the free airport shuttle and the hotel is still as clean as I remember. Since I come to Reno to gamble I love staying here so I don't have to deal with that casino hotel cigarette smell. The staff here is friendly and Maria remembered me and was pleasant as usual. There really is no other place I'd rather stay here, true you are not near much besides the airport but everything is only a few minutes drive. They've gone through some mgmt changes but you won't notice the difference as long as they keep their fantastic staff. See you all again in the Summer!

Very disappointed in the misleading and undisclosed pricing of this hotel. I booked a room on the hotel's website for $134 a night which was charged to my credit card at the time of booking. Upon arriving I found there was an undisclosed additional parking fee of $11.50 a night to park in the almost empty parking lot. After checking charges on my credit card after arriving home, I found an additional undisclosed $19.75 charge from the hotel that was charged on the night of my stay. I called the hotel and was told the price of the room was $134 charged at time of booking + $19.75 charged at the time of the stay = $153.75 for a one night stay in the room.

My stay was fine, but I will probably be searching other hotel options when I stay near the Reno Tahoe airport. It did the job for a 5:30 AM flight and it was very convenient (five minute drive to the rental car drop off area in the garage at the airport). Good enough. Also, I thought the room was reasonably dark and quiet. However, the negatives worth that the cleanliness was subpar (especially for Hyatt standards and price level). There was a noticeable glob of a gummy or very large boogie on the carpet next to the bed. There was also a lot of dust accumulation along the edges of the carpet and it just didn’t look like it was deep cleaned in a while. All fixtures seemed very worn and beat, light switch super loose and had to finagle and tinker with it several times just to get it to work. Also, the pillows were way too small for the bed and very lumpy and uncomfortable. Pool area was closed for long term maintenance.

Clean and tidy, lovely room and comfy bed. Only down side was the shuttle was not reliable at night. Night staff not nice, morning one was nice.

Wonderful staff, clean, cozy rooms. One of the best airport hotels!

Perfect location to the arrivals at the airport

The staff was very nice, and the rooms were pretty big.

You have to pay to park your car here even though they have a parking lot, they don’t have any cameras to protect your car so we had someone steal our bikes off our bike rack and they said there was nothing they could do. The price we payed was the same we payed for a casino hotel nearby and the casino was much much nicer with free parking. The room was ok but definitely old and hadn’t been updated for at least 20 years. The furniture needs to be changed and most of it is stained.

all night there was construction and loud conversations outside can be heard through the paper thin walls and windows with no sound protection