Hyatt Place Reno/Tahoe Airport

The front desk was great. Most of the housekeeping & maintenance staff was excellent. The area was decent.

The walls were paper thin. The windows didn't open for any fresh air...The smell of weed in the building was not pleasant. Some things, like the plugs to the lamps, were covered in dust. A few housekeepers would slam doors early in the morning, which made it difficult to sleep.

Location and friendliness of the staff

Parking is not free and it is hidden on the website. Checkout is noon and parking ends at 11. Peeling wall paper in rooms or banged up walls. The first room they put me in the bar of soap in the bathroom was open. The staff that work the front during the day are not welcoming. They made me feel like an idiot when I asked questions.

We love the front desk staff! So friendly and helpful. The shuttle driver was very nice also

Not a single thing!

Location and room were great

I was charged excessive amount of charges to my card.

You have your customers pay for parking. Our other stays at this hotel you did not pay for parking your car at the hotel.

Neat

Great central location and friendly staff!