Winnisquam Lake Inn

Staff called and cancelled my stay the night before check in on a busy concert night when most hotels in the area were fully booked. Staff member was completely unprofessional and even asked me to lie and tell booking.com that MY plans changed and that I needed to cancel the stay, which would have made it so I had to pay the 50% fee! They said they would cancel on their side, and never did. I had to work with booking.com support to get it cancelled properly so my card wasn’t charged.

Amazing staff

We picked this property because of the practical location near the event we attended.

EVERYTHING was dirty; the staff did not even change the sheets on the bed. The room had old and beat up furniture. There was even a strange, out of place, office chair, just shoved into the room next to the bed that was so beat up. It looked as though it had been collected from some nearby property with a “free” sign on it. The sheets on the bed were dirty to the point where my wife and I did not even touch them. It was really just gross, and even the quarters were strewn with chairs and couches that blocked the path.

Worker called me early afternoon wanting to know when I was checking in. Told him I wasn't sure but it would probably be later in the night. He acted like this was gonna be a issue and had to call his manager and would call me back. Never got a call back so I just simply got a room somewhere else. The room was a hour drive from where I was and I wasn't taking a chance of having issues. I've stayed in a lot of hotels and this was a first.

Nothing

I was not given the room i purchased. It lacked furniture and no place for my son to sleep, no curtains, no garbage receptical and tv had no picture. Screens broken and inn keeper sold me room knowing I wasn't getting what I purchased then refused to refund me stating he updated the room status on booking but still knew I purchsed something

Leaving

It was small, no dresser or closet. The screen on the window was falling out, I had to close and lock the window to keep it from falling out. There was a couch in the hallway turned so you couldn’t sit. The smashed picnic table was lovely, there about outdoor chairs to share with the entire hotel. I especially didn’t like the coffee makers had green or brown water. The staff stocked the bread and other things without gloves- they had toast but no butter.

Bel emplacement

Chambre pas faite et tout étais mal propre On trouvais des cheveux partout.. poubelle pas faite et dans la salle de bain il avais plein de trace de savon sur les murs