Knights Inn Hadley

Very nice room, friendly people, breakfast was just coffee and muffins

I’m sorry I’ve been so much better than that you can do a little more tomorrow morning and I hope y’all had some fun tonight but I don’t

After I checked in on Monday 8/26/19 at Knight Inn Hadley, I was given Room No. 114. When I entered the room, there is a bad smell from old carpet, bed supplies and uncleanliness which renters normally get good smell from other Inns or Motels. Inn staff is kind and respectful to renters. Thanks

The staff was very friendly and went above and beyond to help us. The location to UMASS Amherst is convenient. I would stay here again.

Very nice clean comfortable budget motel. Gorgeous zinnias in front garden.

Contrary to the information from Expedia, there is a front desk.

The owners were so very kind, I hate writing a negative review however this place was a dump. The special price was $144 which was an embarrassment for a hotel of this quality. I travel over 200 days a year from my job and this was by far the worst hotel I’ve had all season.

We had a quick stay but unfortunately the hotel is not well kept. The rooms are not clean be it the sheets, the ironing board with stains on it, the dust accumulating in the fans and ACs or the overall smell of the room and hallways. The pool does look clean though. For the price I was not expecting a Hilton but a little maintenance would go a long way to making me want to go back there when I visit in a few months.

This was not our first time staying at this knights inn however this was the worst. We used hotel.com for the first night and then paid on site for the second. The front desk help is always rude and ask like there being bothered. The room was not the best the pillows were flat and the beds not so comfortable. We were not even there for 20 min when we found a cockroach in our bathroom. We brought it down to the front to be told that it was not a roach and they have exterminators monthly and or that we must of brought it. I left the dead bug with them and went back to only find another one. The staff was rude and unhelpful the hotel smells funny and is not the cleanest or most comfy. However I have never seen a roach let alone two in a hotel room.

trash cans in front of my room. Overpriced. Worn carpet. Advertised 2 queen beds, actually 2 full sized.