Knights Inn Hadley

This is clearly a woman owned business and for that reason I feel bad giving a poor review. However, the property is not well kept. Although it is really clear that the woman who apparently owns the hotel works very hard. I’m not sure what the husband does. Things need to be painted and repaired. There is a lot of chipped paint. There are some kind of strange holes in the walls. They seem to spare every expense. The sheets are downright rough. They put three bars of soap in the bathroom, but no shampoo and conditioner despite the listing states. The parking lot practically has tumbleweeds in it. The television times out every half hour and has to be rebooted. The first room they put me in, had a broken safety latch and they gave me another room that had a safety latch, but the conditions were no better. In addition, there were no screens on the windows so I couldn’t even get in the air. The whole building feels completely stuffy like you’re almost inside a dryer vent. I can’t believe I spent $144 to spend the night on a lumpy bed with such low quality linen. There’s also a really strong chemical smell to the place and I’m not 100% confident that I didn’t bring critters home with me. The only reason anyone should ever stay here is if they are forced to. It is my opinion that the man of that business needs to lift a finger. The woman seems to do all the work. She was very sweet to me and I feel bad like I said leaving a negative review but she can’t do everything.

Convenient to Five Colleges. Staff was polite.

No amenities. Lobby cluttered with shipping cartons. Was charged for two-night minimum (not mentioned at reservation time) though only staying for one. VERY basic room, aircon not on when entering the room. If only needing single night look elsewhere.

The staff was wonderful

good price, but would have paid more for improved facility

needs a serious update. room smelled bad, ac did not operate well.

Very friendly staff. Good accommodation for a motel.Close to local buses and shops

TV was a bit problematic to work. No microwave

Location

Entrance to hallway where room was located was very shabby and dimly lit

Location

No microwave. No coffee in room or lobby. Pool closed down

It was affordable.

From the outside the place looks rather shabby. And, it was hard to get the TV to work, even with instructions from the reception desk.