The Elanza Hotel

My problem was not with the hotel, but with you: hotels.com. You advertised that the hotel provided free collection from the airport, but when I tried to book this via your site, no one got back to me. Upon asking, the hotel said they do not provide such a service. Your site is misleading in this regard. The hotel itself was very good.

Food was excellent. Waiter service courtius.

good

Their advertised WiFi is not as good as they claim on Expedia. I had to wait for a day for them to fix the issue. Room was small and congested.

excellect location of the property but HORRIBLE hotel and no where near a 4 start on any front....room did not have fresh sheets...toilet was soiled...food was also not good

Best Choice for Business Stays, Purely South Indian Breakfast though but every single Dish was So Delicious, Blissful Coffee Made My Day Even Energetic , Rooms are Spacious enough to accommodate 2 , Working Desk With Wired Internet Was an added benefit for Continuous Connectivity with work, Friendly Staffs and Blissful Ambient , Makes you feel Home Even Far from Home. Definitely a wise choice for the business stay with reasonably priced tariff. i enjoyed every single day of my stay and shall recommended my colleagues and family as well if their stay happens at Bangalore

*warning- fraud alert**. Hotel was to be prepaid but they said my credit card was declined. Per my card they tried to process my card. However, when I arrived and I used google pay with my card. I taped for Rs.14,343 as was displayed on the card machine. Their machine later forced it into a foreign currency USD, with out my permission. They also charged me a 7.99% foreign currency fee. Their credit card machine will read the amount in Indian Rupee but will bill you in USD! This cost me RS 1,145 extra or $13.50 USD. What a rip off!!! Rooms are just ok and a little run down. Breakfast is a 2 stars. This place is 2 stars at best not the 4 star as advertised.

Recently I booked a room in this hotel and it was peaceful 1. The room amenities were spacious, and rooms were comfortable 2. The hotel staff are friendly and efficient 3. The in-house restaurant's food was tasty and had a various options 4. Convenient location-The hotel was within the Bangalore City and reachable to all popular landmarks 5. The service and hospitality of your staff made our retreat most enjoyable 6.The food was good and great value for money and service was attentive and efficient

I have been staying in lot of hotels but first time I tried this hotel. The entire experience has been extremely pleasant. Especially loved there breakfast spread with south indian touch. The staff are extremely cordial. Service was fantastic with detailed rooms maintanence was neat and clean with best housekeeping around. Overall it was the best experience in Bangalore for business travellers. I would recommed this hotel for future travellers.

This was the worst hotel I have ever stayed at. Total lies, what you see on the net is not what it is. The room is full of mold. You can’t breathe. I paid for 4 nights and ran away the next morning after staying one night with no choice. Very dirty and the pictures on the internet is deceiving. See my pictures taken. I work in hotels and this is not the standard. I am shocked. Health and Safety Hazard. I booked through third party website and will call my credit card company for full refund. Paid $300 Canadian in total, should have stayed on the street instead. Horrible experience.