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8.6 / 10 Guest Rating

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Zona Costera K256, Akumal, QROO, 77710, Akumal, MX

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive - main view

About the Property

Spa and Outdoor Activities
Indulge in body treatments and facials at the spa, then relax by one of the 3 outdoor swimming pools or enjoy the private beach.

All-Inclusive Dining and Drinking Options
Choose from 10 restaurants, a coffee shop, beach bar, poolside bar, or one of the 11 bars/lounges. Don't miss the complimentary buffet breakfast served daily.

Luxurious Accommodations
Stay in one of the 934 guestrooms with private spa tubs, Smart televisions, and private balconies. Enjoy amenities like wireless internet, cable programming, and designer toiletries.

Book your stay at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive for a waterfront experience near top attractions like Akumal Beach and Xel-Há Park.

Facilities & Amenities

Free breakfast
Full-service spa
Fitness facilities
Free bicycles on site
Arcade/game room
24-hour front desk
Terrace
Garden
Luggage storage
Sauna

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. A car is recommended for transportation to and from this property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent205 verified reviews
AI Summary

Guests highly rate the great service and frequently praise the excellent food and beverage options.

Categories

Cleanliness7.7
Service9.2
Location7.7
Room Quality9.2
Amenities8.7
Value for Money8.7
Food and Beverage8.7
Overall Experience8.8

Select topics to read reviews

J
Joseph Robert
Verified booking
family
Standard Room
Stayed in Oct 12, 2025

"Exceptional"

10.0

Edgar manager on duty was absolutely the best. He made sure our family was very comfortable and happy. He never disappoints thats the reason why we continue to come back and we make sure to tell our friends and family about this resort. Diana supervisor at the front desk made our check in very smooth. Walking into the resort after a long flight its always a pleasure to receive a warm welcome and thats what she and her staff jesus, Fernando, and i can not forget Erik Medina from guest services. He was amazing, always very attentive to our needs. David Baak from the buffet is the most caring and sweet young man we always look forward to seeing him. Cecilio from the sports center was amazing. He took us out on a bike tour around the property which was fun and informative after we did archery with him which was so much fun. Honestly there was no need to leave the resort. Leydi and lucia the two young ladies from the pool area including the rest of the pool staff were great. Bartenders at both pools were very hands on and friendly. Gigi,Eric and of course Bacon were absolutely the best. From volleyball ,exercise and playing bingo on raining days in the lobby they made sure we were never bored. The whole staff at this amazing resort from house keeping to concierge were amazing. My family and friends will definitely be back.

Helpful?
J
Joseph Michael
Verified booking
Standard Room
Stayed in Oct 12, 2025

"Exceptional"

10.0

The room was amazing, clean and stocked with coffee ,beer and water soda cant wait to go back

Helpful?
S
Shaquille
Verified booking
family
Standard Room
Stayed in Oct 11, 2025

"Exceptional"

10.0

Had fun with my fiancé and 2-year-old. Enjoyed my stay. Many shows and all kinds of great drinks and activities to do. Also a lot of food options.

Helpful?
M
Marc
Verified booking
partner
Standard Room
Stayed in Oct 10, 2025

"Exceptional"

10.0

Amazing resort, 10/10! It was so great that we extended our stay. The food and drinks were wonderful, room was nice, and how can you have a bad day in a lazy river? Juan with guest services made the trip, he was extremely attentive and booked all our dinner reservations for us. He checked in with us daily and was always there to answer our questions. We will be back!

Helpful?
K
Korbin
Verified booking
partner
Standard Room
Stayed in Oct 10, 2025

"Exceptional"

10.0

Very good food and friendly staff always making sure you are getting what you need for a nice vacation

Helpful?
K
Kaitlyn
Verified booking
partner
Standard Room
Stayed in Oct 5, 2025

"Exceptional"

10.0

This was my boyfriend and I’s first time in Mexico and we couldn’t recommend Grand Sirenis enough. Our room (ocean view) and the resort, were always clean. The spa was lovely (we actually got a free 1hr hydrotherapy session from booking with Expedia, which was so relaxing) and, the food and restaurants were great (our favourites were Pueblito Lindo, Butchers and Oishii Teppanyaki). The staff were extremely welcoming, kind, informative and helpful. They were always checking in on us about our room, how our stay was and if we’ve booked any restaurants or have done any excursions. A few main people we would like to give a special shout out to is Edgar, Erik, Omar and our waiter from The Park buffet, Marcelino. We wanted to thank them and all the staff for making our experience so incredibly special and memorable. We hope to be back in the future!

Helpful?
M
Marco
Verified booking
family
Standard Room
Stayed in Oct 3, 2025

"Exceptional"

10.0

My family absolutely adored the staff and service. Everyone was super attentive to our needs. Daggo and Eric Medina always gave us options and recommendations to the different services. Helped with our reservations and checked up on us. Thank you.

Helpful?
L
LaToya
Verified booking
partner
Standard Room
Stayed in Sep 28, 2025

"Exceptional"

10.0

Didn't use the spa

Helpful?
J
Jennifer Ashley
Verified booking
friends
Standard Room
Stayed in Sep 26, 2025

"Good"

6.0

N/a

Helpful?
S
Shaquita
Verified booking
Standard Room
Stayed in Sep 23, 2025

"Good"

6.0

Clean room nice prices for spa would have loved to swim with the dolphins I’ll do that next time concierge on arrival was a little rude I wouldn’t stay here again because it’s rather far from Tulum taxis where $160 round trip USD Indrive app is a better option but this resort is to far to catch a cheap ride shuttle was $87 which I think should be included.. OVERALL I GIVE IT A 4 Star

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