Novotel Liverpool Centre

Executive room has everything you need, we loved it

N/a

Pool

Great location was in walking distance to all the hot spots. Very comfortable and nice hotel.

I stayed here a couple of years ago and honestly the service was so much better then. Breakfast was warmed up buffet style and the staff looked fed up and not very friendly at all. One of the coffee machines wasn’t working so I told one of the staff and she said try another machine. No thanks for letting me know. I booked an exec room thinking it would be a bit nicer than standard but nothing special at all. The toilet was separate to the bathroom which is odd and had little plastic but milk. Why not provide fresh milk for tea or coffee. I would say that this hotel is more of a 3 star at best!

Good location, staff is very friendly and helpful.

On the first night , it was sunday evening and everything was closed (i would have gone to tesco myself but it was closed) . I asked the staff for a spoon of yoghurt for my child who's 6 to take her medication, i mix it in and then she takes it. They did gave me some yoghurt in a coffee cup but they charged me £2 for it. I thought that was a bit unfair to do. But beggars cant be choosers and the girl at the bar knew i really needed it for my daughter.

Everything

Nothing to not like

Location is great near Liverpool 1

Rooms were tired. I booked an exec room it felt more standard with separate toilet a bit strange. Pillows old with no spares. Reception staff were friendly but sadly breakfast staff were miserable and unhelpful. Breakfast mediocre at best.

Gorgeous venue , the room was amazing

Fantastic location right in the heart of Liverpool one. Staff were honestly what made the trip, they are absolutely fantastic and go above and beyond to help you. We had a miscommunication one evening where we thought we had ordered room service but it had already ended and we were waiting about an hour for it because of that. I went down and told the staff and they were so kind and so apologetic and even gave us a small discount for the wait. The staff are absolutely fantastic and the hotel is lovely too.

Can’t say anything bad about this property