NH Boat Lagoon Phuket Resort

Isole

Far from all think

Our stay at NH Boat Lagoon was generally pleasant, but there are a few areas that definitely need improvement. The buggy service requires better coordination. During most of our stay, we were told to wait for the buggy, but it often did not arrive. On a few occasions, the buggy was already parked at the lobby, yet the driver was not around, which caused unnecessary waiting. Secondly, the front desk should be more attentive when allocating rooms, especially considering the age of guests. We were given a room in a building without lift access, which became quite inconvenient and was a major drawback. On the positive side, the rooms were clean and comfortable, and the staff were friendly and helpful. We had minor issues with the TV and shower, but the staff attended to it promptly and repaired the problems on the spot, which we appreciated. Overall, the stay was decent, but improvements in buggy service efficiency and room allocation consideration would make the experience much better.

La piscine et pool house , le petit déjeuner . L’emplacement et le calme .

Amazing rooms and pool. Great views of marina. Just a stunning place

Staff were rude and very unhelpful. I lost my bag when we first arrived and I was trying to track it and this one lady was very rude and honestly shouldn’t work there. She was then rude when my partner asked about food spots or where is good to go. Around the pool we ordered drinks and food and had to go up multiple times due to them forgetting. One of our drinks took 45minutes and pizza took 1hr so order from pool as early as you want

Everything