Carillon Beach Inn by Vacasa

We had a wonderful stay. The unit was overlooking the lake and a short walk to the beach access and 3 pools on the property.

My husband and I stayed here on our honeymoon. According to the woman at the front desk, we were lucky to have gotten one of the nicest rooms on the property. The rooms are apparently owned by different people and are kept in different conditions. We were very pleased with everything in our room and everyone was very friendly! The location of the hotel was not too far from downtown (about a 10-15 minute drive). The walk to the beach was less than five minutes and the pool was fabulous!! Would definitely go back again!

Comfortable and convenient, would stay here again.

This hotel was not at all like the photos. The room was dirty and dark. I asked for a different room and they said this was the only one available. I spoke to the manager and she said I can cancel the room at no charge. I had to re-book at the hotel, but not with the Wyndom Resort Group. I am still waiting on my refund and very very very unhappy. I dont recommend this hotel or booking company.

We booked this hotel for a quick night in Panama City after flying in late from Colorado. We did not realize the set up is more condo, than hotel. Therefore, there is not a front desk that is open late. You have to locate a lock box and call a number to get the code. A little inconvenient, but not a deal breaker. However, there was no map with the key so it was a little tough finding our unit in the dark. All of units open to the outside. When we got to the room, we discover the keys don't work. That is because our room was given to someone else! Awesome. He had the same issue, and someone gave him our room. Someone screwed up somewhere along the line...not sure what happened. Ultimately the after hours person on the phone got the manager to come back over, and she gave us a different unit. But this was an hour plus of nonsense just to get in the door. A better description online of how the after hours things works and a more organized staff would help. Otherwise the condo was cute and clean and perfect for our needs.

The hotel amenities are great, rooms are beautiful and well equipped, staff are friendly, great beach access

Our condo was fantastic...thought we were staying at the inn, but to my delight we were right above the Carillon Spa in a 2 level condo/apartment. Staff was friendly and helped with whatever we needed. It was a perfect spot!

best place ever

Better than expected. Very convenient with a grocery, liquor, and drug store right next to property. We were impressed, especially for the price.

EXCELLENT nice customer service Great lake view I will recommend this hotel