Reef View Hotel

The view was amazing, the staff were friendly. The arrivals and departures lounge is very convenient, the location of the hotel is superb, close to the beach and marina. Lots of swimming pools, sauna, spa and gym.

Room was great, more modernised from the last time I stayed last year. View was great, said garden view but still had reasonable ocean views, breakfast was good but would prefer other options than buffet only as I don't eat alot, so it was alot for a little bit of food.

Prices of rooms are excessive compared to most ritzy hotels

Clean, good location. Friendly staffs.

When I entered the room, I realized between my room and the next room, both doors were not locked. When I reported this matter to the hotel and after I came back, my front door was not locked .

POOL , FOOD , BREAKFAST , VIEW

NOTHING

Great view from the balcony. Hotel is in a central location. Lobby is tidy

Dirty bathrooms with mould and scum all over the tiles. Very basic furnishings in room - plastic lino flooring, white and very little ambience. For the nightly asking price, I expected so much more.

The Reef View Hotel is not a four-star hotel. I’ll start with the positives: the view from the room is absolutely amazing, and the rooms are very spacious. However, the rooms are dated, worn, and have a strong damp smell. Unfortunately, the smell gets into your clothes, and everything needed washing when we returned home. The WiFi did not work in our room, which is especially frustrating for overseas guests who rely on internet access. Guests are encouraged to use the Hamilton Island app, but that is difficult when there is no reliable WiFi connection. The room cleaning was also below expectations, with only the bare minimum being done each day. In addition, some staff members seemed quite uninterested in the guests and service overall felt inconsistent. Overall, the hotel does not offer good value for money and did not meet the standard we expected for a four-star property.

The location and view from the room.

Outdated.